Recent Posts

Deep-seated Smoke Odor and Soot Are No Match For SERVPRO

9/24/2018 (Permalink)

After a fire, any restoration company can clean up the visible damage. It takes an experienced and properly resourced restoration company to truly make it "Like it never even happened."

Smoke odor is difficult to remove and will seep deep into interior walls, linens, carpets, etc. In addition, any remaining soot can be hard to spot. SERVPRO's technicians will take every extra step necessary to thoroughly deep clean your property and leave no trace of odor or soot.

For any personal items such as clothing, toys, and furniture, SERVPRO will safely pack away and store your items to be deep-cleaned. As for your property, we have the equipment, resources, and training needed to properly treat every square inch of affected area. With the use of safe cleaning chemicals, air scrubbers, and ozone machines, SERVPRO will ensure the air in your property is thoroughly cleaned and freshened.

Check out testimonials from our customers and examples of previous fire jobs we've done. You can rely on SERVPRO to give your fire-damaged property the proper treatment it needs!

Warehouse and Inventory Water Damage Restoration

8/22/2018 (Permalink)

When plumbing connections fail in your warehouse, not only is your property from water damage, but your inventory may be affected as well. Our team of water removal specialists can be at your site quickly to remove the water and begin the drying process to save your property.

SERVPRO has submersible pumps and heavy-duty water extractors to drain and suck the standing water out of every square inch of your property. Afterwards, our trained technicians will search for any pockets of hidden water to ensure a thorough dry out. We also measure the moisture content of any affected materials and the structure of the affected areas in order to set an appropriate drying plan.

We arrange your inventory strategically, off the warehouse floor if possible, to maximize air flow. Our industrial air movers and dehumidifiers are then set in place to begin the drying process. Time is of the essence as mold growth can begin within just 24 to 48 hours of the water loss occurrence if not abated. Once the drying cycle is set in motion, our technicians will track the process daily to make sure proper drying is occurring.

SERVPRO also works with your insurance throughout, limiting your out-of-pocket expenses if your losses are included under your coverage. We also problem solve with you to avoid a repeat occurrence in the future. We highly encourage you to look into our Emergency Ready Profile to plan ahead with us.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle has the training, tools, and technicians to handle your commercial water damage challenges. Call us at (847) 593-3055 to set up an evaluation.

Our Extensive Residential Water Removal Process

8/22/2018 (Permalink)

Water Damage Our Extensive Residential Water Removal Process No matter what has caused water damage in your home, you can trust SERVPRO to leave your home "Like it never even happened."

SERVPRO locations around the country have had decades of experience and millions of unique cases to develop cost-effective and time-optimized mitigation and restoration strategies for residential water removal. We pride ourselves on bringing that same thoroughly-planned treatment to our local clients no matter how large or small the issue. Our technology is specifically engineered to allow machines, sensory equipment, and our trained personnel to work in perfect sync. As an example of our specialization and efficiency, take a look at our standard water removal procedure.


First and foremost in any water removal job is to identify and neutralize the source of damage. If the damage has been caused by a storm or other natural causes, the issue most likely solves itself by the time our technicians arrive. Otherwise, our personnel helps to identify the source of the issue and shut it down. Once the environment is safe to work in, we immediately begin pumping out water and performing preliminary mitigation efforts aimed at preventing further damage.

Air Movers

Once we have pumped out all water possible, we still must take care of the thin layers of water that stick to surface and subsurface layers around your home. For this task, we use air movers - powerful machines designed to create directed air currents in a specific region or pattern. These effectively pick up water droplets from any surface in their path, putting them into the air for dehumidifiers to handle.


Once the water is airborne, we cannot simply leave it to settle once more in your home. Our IICRC-certified technicians use thermal and chemical dehumidifiers to suck the water into manageable, movable containers, the final step in our water removal process. After this process, we can begin work on deodorization and restorations. At SERVPRO, our ultimate goal is complete livability in the home, not just a quick water removal job!

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is there when you need us most to help you mitigate and recover from water damage of any variety. Just give us a call at (847) 593-3055.

Make the Most of SERVPRO's Fire Damage Restoration Services

8/22/2018 (Permalink)

Fire Damage Make the Most of SERVPRO's Fire Damage Restoration Services Our technicians create an action plan to tackle your fire damage disaster. Contact us right away to start the process.

Experiencing fire damage in your property can be devastating, leaving you displaced and wondering what to do next. Regardless of the type of fire you experience in your home, it often accompanies water, carpet, upholstery, and content damages that make it impossible to tackle repairs on your own. However, with qualified professionals on your side, things become much easier. 

SERVPRO is a preferred restoration provider for most major insurance companies. We have several years of experience returning hundreds of homes to a quality preloss condition and providing customers with stress-free disaster recovery services. It is our job to provide you with fast, efficient restoration services that exceed your expectations.  

After you have a fire in your home, you will certainly want to recover as quickly as possible. That is why we respond to your call immediately and begin providing you with the restoration services required to make your house livable again. All of SERVPRO’s technicians are IICRC-certified, taking advanced in-house training and following specific guidelines set by the EPA to ensure proper cleaning and restoration.  

SERVPRO also specializes in a wide variety of restoration services, making it possible for us to tackle any situation that may occur. We have restoration methods designed to address smoke damage and odor removal after a fire, as well as services that target specific areas of your property, including structural, content, and personal belongings. All of our services provide you with fast, effective results, working towards reducing your losses and returning your home’s atmosphere to normal ASAP. 

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle has an entire Green Fleet stocked and ready to deploy. Our qualified professionals stand ready 24/7 to address emergency situations effectively. Call today at (847) 593-3055.

SERVPRO's Thorough Action Against Mold Odors in Elk Grove

8/1/2018 (Permalink)

Mold Remediation SERVPRO's Thorough Action Against Mold Odors in Elk Grove Once mold is visible, or many times before, there is a smell associated with its presence. Contact SERVPRO at first sight or smell of mold.

One of the most troubling and most noticeable aspects of mold damage is the smell. Foul odors are, more often than not, the first thing homeowners notice before discovering mold growing in their home. Cleaning up these odors is no easy task, as the chemical compounds mix evenly through the air and often settle into materials and surfaces across the home. Without full industrial treatments, these odors can persist for months or even years after the mold has been dealt with. While less well-equipped companies often forget or forgo treatments for these odors, SERVPRO is careful always to bring the right equipment and the right plan to clean up odors. Our deodorizing foggers help to eliminate odors in their entirety, and when coupled with our advanced sanitization gear, no trace of mold damage should be left after we have come through.
We remove odors from mold damage homes by bringing in two different types of fogging machines - ultra low volume (ULV) foggers, and thermal foggers. ULV foggers are used for tight spaces such as the areas beneath floorboards or behind walls and specialize in reaching into the deepest and hardest-to-reach corners and cracks. Thermal foggers are our primary weapons for larger spaces, often employed in living spaces of the home such as entire rooms or hallways. Typically, both machines are used to some extent in a home, as they target different areas and are both required to eradicate odors fully.
Common household cleaning products and deodorants fail to eliminate odors since they are designed to simply mask odors. Even higher-quality deodorants are difficult to apply to the dark, out-of-reach places that mold colonies tend to inhabit. The advanced equipment used by SERVPRO is specifically designed for mold and fungal odors, so these problems are easily worked around by our technicians.
SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is a local franchise with national resources. We have crew chiefs who are AMRT-certified and ready to help eliminate mold and all of its odors from your home. Call us day or night at (847) 593-3055.
For more information regarding Elk Grove, click here

The Official SERVPRO Instagram

8/1/2018 (Permalink)

Follow Us On Instagram!

As a local business, we love being able to use social media to engage with our local community and our peers in ways we couldn't in the past. Instagram is a great platform for us to share updates, behind-the-scenes glimpses of jobs and office life, and other aspects of the #SERVPROlife!

Click here to see our profile and follow us!

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is a local, independently owned franchise that strives to serve our neighbors. Give us a call anytime 24/7 for any of your emergency damage restoration needs. (847) 593-3055

Living Room Fire and Smoke Damage Cleanup

7/26/2018 (Permalink)

Fire Damage Living Room Fire and Smoke Damage Cleanup Overloaded power sockets can start an electrical fire in the living room and cause considerable fire and smoke damage.

Electricity is one of the best conveniences of modern life. It allows us to recharge our phones, power the television/radio/microwave, and generate heat in our homes. However, overloaded power sockets can start an electrical fire in the living room and cause considerable fire and smoke damage.

When this occurs, it is important to have a restoration company within reach to reverse the damage. As an experienced fire damage restoration company, SERVPRO can arrive promptly to begin restoring your property. Following IICRC recommendations, our technicians can treat the smoke damaged contents and restore your living room, “Like it never even happened.”

Soot is one of the most stubborn effects of fire damage and smoke damage. It is oily and easily stains draperies, carpets, and other living room textiles. As such, we have to remove it before we attempt to clean up or deodorize any item.

The cleaning process is designed to extract soils, soot, and debris from various surfaces. During this process, our technicians use four primary cleaning actions. These are chemical action, mechanical action, lubrication, and suspension & dispersion.

In most cases, SERVPRO experts have to neutralize smoke odor that comes with smoke and fire damage. This smell can stick to your clothing, carpets, upholstered furniture, and draperies, and become a nuisance in the living room. We have various chemicals that can break up smoke molecules to get rid of these odors.

The choice of counteractant depends on the type of material that sustained smoke damage. Some situations may call for an ozone treatment in the deodorization process. If this is done in the house, we have to put the items under a tent while our experts operate an ozone generator (as a general rule of thumb).

If the fire damage extended to the walls, we have special cleanup procedures to restore them to their normal conditions. However, the exact approach depends on the nature of the wall: whether it is paneling or wood, painted, finished or unfinished, etc. The most effective cleaning method considers the type of surface, type of smoke, and whether the surface is dry cleanable or wet cleanable.

If your living room sustains fire damage, you need a reliable, responsible, and experienced restoration company to remediate your property. SERVPRO is a trusted, locally based restoration company that can reverse the fire damage on your living room items quickly and efficiently. Call us today at (847) 593-3055.

Developing a Plan of Action for Fire Restoration

7/6/2018 (Permalink)

Fire Damage Developing a Plan of Action for Fire Restoration Restoring homes after fire damage is a SERVPRO specialty.

While most fires are far less damaging than many people believe, the first sight of a fire-damaged home can still be overwhelming for most residents. A professional restoration service can clean the majority of the damage and keep the costs of replacement to a minimum. 

Restoring homes after fire damage is a SERVPRO specialty. We have decades of experience in Illinois and a highly trained response team that can analyze surface types and work with the fire department to determine other factors after a fire that help us determine a cleanup plan specific for each customer. 

  • Surface Type – Non-porous surfaces (vinyl wall coverings and glossy, enamel paint for example) are much simpler to clean than porous surfaces (i.e. wallpaper and flat, latex paint). Porous surfaces are penetrated much easier by smoke odors and particulate residue, so they require more intensive cleaning products and devices to agitate them and release the particles.
  • Natural fibers (cotton and wool clothing) attract less residue than synthetic fibers (carpets) but are harder to clean than synthetics.
  • Surface Age – Over time, paint deteriorates and becomes more porous. It is also true for carpets and clothing, regardless of the fiber content. 
  • Heat Level – The higher the temperature, the faster paint breaks down and furniture finishes melt and ‘bubble.' Surfaces warp and expand more the hotter a fire burn which allows particulates and odors to penetrate deeper. 
  • Moisture Level – A high moisture level combined with high temperatures cause tile and vinyl to yellow and create permanent stains in other structural and personal property. The most common sources of moisture in this situation comes from home sprinklers and water used by firefighters. 
  • Type of Material – Burnt natural materials (wood, paper, and cotton fabric) leave a dry, powdery residue which is easier to remove than the wet, smeary residue left behind by burnt synthetic materials. 
  • Temperature Changes – Some residues increasingly damage surfaces as they cool. They form a film which is harder to remove and may even cause enough permanent damage to warrant disposal of the building material or personal property item. 

Restoring your home after a fire can be expensive and time-consuming. The agency you hire must have the experience and patience to walk you through the process. SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is here to help. Call us today at (847) 593-3055.    

How We Isolate the Cause of Mold Before Remediation Process

6/13/2018 (Permalink)

The health of your HVAC system is critical because it has a direct impact on the quality of the air that you breathe. So what happens if the components get compromised and your system starts to circulate mold? It only takes a small amount of moisture to generate spores and mold damage in HVAC systems. SERVPRO deals with hundreds of these cases every year, so we know how tricky it is to maintain them.

When called out to a mold remediation case, we always check the condition of the HVAC ducts. Even if the main bulk of the growth is on the walls or the floor, it is important to inspect the airways for spores.

Coils and Drain Pans

Cooling coils cause the temperature of water vapor to drop, and a draining pan and a deep seal trap catch any dripping water and directs it safely away. However, if it does not get cleaned on a regular basis, organic dirt and grime create a microbial habitat. We will check and, if necessary, empty and clean it with fungistatics.

Duct Walls

If the inner walls of the HVAC unit are wet, there is clearly an underlying problem with water damage. We will identify the cause and perform repairs to prevent further moisture after remediation. Once repaired, compact dehumidifiers are set up to draw moisture out of the ducts and prevent microbial growth. We can also remove and replace any fiberglass linings that contain mold.

Air Filters

When there is evidence of mold growth and circulation, we will remove and clean/replace the air filters. We use biocides and other powerful disinfecting agents to neutralize all spores. We recommend the installation of high-efficiency filters as an affordable way to enhance IAQ and optimize energy consumption.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is a local mold remediation service. If you work with us, we guarantee fast, effective results every time. No matter where the mold growth is in your home, our technicians can find and neutralize it. Call us 24/7 at (847) 593-3055!

Thorough Water Removal and Drying Techniques to Prevent Problems in the Future

6/13/2018 (Permalink)

Having an accident or flood can be a devastating experience. Even a little water can lead to significant damage if given enough time. It can affect your belongings, furniture, and even the structural stability of your home. 

When facing water removal issues in your Elk Grove area home, it is important to have a trained professional on your side. You want to locate the source of the problem, get excess water out of your home, and have someone available to deal with unsuspected damages. 
SERVPRO has 24-hour emergency service, IICRC certified technicians, industrial-grade equipment, and years of experience providing extraction, drying, cleaning, and repair services for customers just like you. We understand how water works, making its way into cracks and crevices, leading to expensive damages. 
Our technicians use infrared moisture detectors to locate even the smallest amounts of water, water extractors of all shapes and sizes, along with drying and dehumidification equipment to get water out of your home in a quick, efficient manner that limits any losses you may experience.  
We can perform wet carpet removals, content and structural decontamination, humid or flooded basement cleanup services, as well as complete structural drying. We even make sure that the inside of your walls remain entirely moisture-free and perform mold remediation services when necessary to help you maintain a clean, healthy home.  
Attempting to perform your water removal services alone leaves you with hidden pockets of water throughout your home that can cause excessive damages in the future. Without the right tools and experience, everything can get out of hand quite fast, leaving you with a huge mess and significant problems that you simply do not understand. 
We can provide you and your family with the services you deserve. By assigning qualified technicians, we help return everything to normal in a quick, efficient manner, after an emergency occurs.  
Get the help you need by calling SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle, today! (847) 593-3055