Recent Posts

Developing a Plan of Action for Fire Restoration

7/6/2018 (Permalink)

Fire Damage Developing a Plan of Action for Fire Restoration Restoring homes after fire damage is a SERVPRO specialty.

While most fires are far less damaging than many people believe, the first sight of a fire-damaged home can still be overwhelming for most residents. A professional restoration service can clean the majority of the damage and keep the costs of replacement to a minimum. 

Restoring homes after fire damage is a SERVPRO specialty. We have decades of experience in Illinois and a highly trained response team that can analyze surface types and work with the fire department to determine other factors after a fire that help us determine a cleanup plan specific for each customer. 

  • Surface Type – Non-porous surfaces (vinyl wall coverings and glossy, enamel paint for example) are much simpler to clean than porous surfaces (i.e. wallpaper and flat, latex paint). Porous surfaces are penetrated much easier by smoke odors and particulate residue, so they require more intensive cleaning products and devices to agitate them and release the particles.
  • Natural fibers (cotton and wool clothing) attract less residue than synthetic fibers (carpets) but are harder to clean than synthetics.
  • Surface Age – Over time, paint deteriorates and becomes more porous. It is also true for carpets and clothing, regardless of the fiber content. 
  • Heat Level – The higher the temperature, the faster paint breaks down and furniture finishes melt and ‘bubble.' Surfaces warp and expand more the hotter a fire burn which allows particulates and odors to penetrate deeper. 
  • Moisture Level – A high moisture level combined with high temperatures cause tile and vinyl to yellow and create permanent stains in other structural and personal property. The most common sources of moisture in this situation comes from home sprinklers and water used by firefighters. 
  • Type of Material – Burnt natural materials (wood, paper, and cotton fabric) leave a dry, powdery residue which is easier to remove than the wet, smeary residue left behind by burnt synthetic materials. 
  • Temperature Changes – Some residues increasingly damage surfaces as they cool. They form a film which is harder to remove and may even cause enough permanent damage to warrant disposal of the building material or personal property item. 
     

Restoring your home after a fire can be expensive and time-consuming. The agency you hire must have the experience and patience to walk you through the process. SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is here to help. Call us today at (847) 593-3055.    

How We Isolate the Cause of Mold Before Remediation Process

6/13/2018 (Permalink)

The health of your HVAC system is critical because it has a direct impact on the quality of the air that you breathe. So what happens if the components get compromised and your system starts to circulate mold? It only takes a small amount of moisture to generate spores and mold damage in HVAC systems. SERVPRO deals with hundreds of these cases every year, so we know how tricky it is to maintain them.

When called out to a mold remediation case, we always check the condition of the HVAC ducts. Even if the main bulk of the growth is on the walls or the floor, it is important to inspect the airways for spores.

Coils and Drain Pans

Cooling coils cause the temperature of water vapor to drop, and a draining pan and a deep seal trap catch any dripping water and directs it safely away. However, if it does not get cleaned on a regular basis, organic dirt and grime create a microbial habitat. We will check and, if necessary, empty and clean it with fungistatics.

Duct Walls

If the inner walls of the HVAC unit are wet, there is clearly an underlying problem with water damage. We will identify the cause and perform repairs to prevent further moisture after remediation. Once repaired, compact dehumidifiers are set up to draw moisture out of the ducts and prevent microbial growth. We can also remove and replace any fiberglass linings that contain mold.

Air Filters

When there is evidence of mold growth and circulation, we will remove and clean/replace the air filters. We use biocides and other powerful disinfecting agents to neutralize all spores. We recommend the installation of high-efficiency filters as an affordable way to enhance IAQ and optimize energy consumption.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is a local mold remediation service. If you work with us, we guarantee fast, effective results every time. No matter where the mold growth is in your home, our technicians can find and neutralize it. Call us 24/7 at (847) 593-3055!

Thorough Water Removal and Drying Techniques to Prevent Problems in the Future

6/13/2018 (Permalink)

Having an accident or flood can be a devastating experience. Even a little water can lead to significant damage if given enough time. It can affect your belongings, furniture, and even the structural stability of your home. 


When facing water removal issues in your Elk Grove area home, it is important to have a trained professional on your side. You want to locate the source of the problem, get excess water out of your home, and have someone available to deal with unsuspected damages. 
  
SERVPRO has 24-hour emergency service, IICRC certified technicians, industrial-grade equipment, and years of experience providing extraction, drying, cleaning, and repair services for customers just like you. We understand how water works, making its way into cracks and crevices, leading to expensive damages. 
  
Our technicians use infrared moisture detectors to locate even the smallest amounts of water, water extractors of all shapes and sizes, along with drying and dehumidification equipment to get water out of your home in a quick, efficient manner that limits any losses you may experience.  
  
We can perform wet carpet removals, content and structural decontamination, humid or flooded basement cleanup services, as well as complete structural drying. We even make sure that the inside of your walls remain entirely moisture-free and perform mold remediation services when necessary to help you maintain a clean, healthy home.  
  
Attempting to perform your water removal services alone leaves you with hidden pockets of water throughout your home that can cause excessive damages in the future. Without the right tools and experience, everything can get out of hand quite fast, leaving you with a huge mess and significant problems that you simply do not understand. 
  
We can provide you and your family with the services you deserve. By assigning qualified technicians, we help return everything to normal in a quick, efficient manner, after an emergency occurs.  
  
Get the help you need by calling SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle, today! (847) 593-3055 

The Most Comprehensive Smoke & Soot Cleanup Service Available

5/30/2018 (Permalink)

Fire Damage The Most Comprehensive Smoke & Soot Cleanup Service Available Our IICRC-certified technicians are thoroughly equipped and trained to effectively clean your property from smoke and soot.

Smoke and soot damage can be very invasive and hard to get rid of. While initial fire damage cleanup may make things appear clean, any and every nook and cranny of your property and belongings could be affected, causing hidden odor and damage. Fortunately, our IICRC-certified technicians have the expertise and experience necessary to inspect and accurately assess the situation to develop an effective plan of action.

Every fire damage situation looks different; in fact, there are two different types of smoke: wet and dry. As a result, there are also different types of soot residue. Before we begin our work, we can test the soot to determine which type of smoke damage occurred. From there, we will put a proper plan into place to make sure your fire-damaged property is taken care of thoroughly, efficiently, and safely.

Our equipment and specialized cleaning chemicals ensure quality results. For any kind of surface or material, including metal, stone, brick, clothing, curtains, carpets, painted surfaces, etc., we have what is needed to properly take care of your smoke and soot-affect property and belongings.

Don't just take our word for it; check out testimonials from these satisfied clients!

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is available 24/7 to take care of you. Call us today at (847)593-3055 for your fire damage needs!

Protect Your Home From Water Damage By Calling SERVPRO

5/30/2018 (Permalink)

Water Damage Protect Your Home From Water Damage By Calling SERVPRO SERVPRO can help prevent excessive water in basements, where groundwater makes its way into your home through cracks in the floor.

Water is smart, giving way to paths that provide resistance to locate more intrusive ways to enter your home. Seeking these paths of least resistance means that as water finds its way into your home, there are often multiple areas to focus on that may contain water.

There are a variety of ways that water can enter your home, making professional water removal services your best option for preventing damages that can develop over time. Having a pre-existing relationship with a local restoration company gives an expertly trained technician the opportunity to inspect your property and eliminate problems that already exist.

SERVPRO can help prevent excessive water in basements. Pressure buildup beneath your basement floor creates cracks that allow groundwater to break through, causing mold damage and corrosion over time. Untreated materials found in your basement also cause severe problems with structural stabilization if left untreated for too long.

Even if you take all of the necessary precautions to avoid damage during a flood, common construction methods tend to leave small spaces between the footer and your basement floor. SERVPRO technicians have experienced jobs where window wells hold excessive moisture and allow it to seep into your basement, walls, or flooring, while other types of walls sweat, causing water to pool inside.

SERVPRO’s expertly trained water removal technicians have an answer to all of these problems and more. Our IICRC-certified technicians use industrial-grade water removal equipment, including infrared moisture detection devices to locate and remove pockets of moisture hidden throughout your home.

Whether water gains access to your home through cracks in your floor, under the footer, from bleeding or sweating through walls, natural disasters, or plumbing accidents, one thing is certain. You want to get the water out of your home as soon as possible to prevent additional damages or health problems that could affect your family.

Contact SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle for all of your water removal needs. We are available throughout the area 24-hours a day, 7-days a week, providing quality solutions that our customers can trust. (847) 593-3055

How SERVPRO Deals with Flood and Storm Damage

5/30/2018 (Permalink)

Water damage to your bedroom is a terrible inconvenience. Any leak or flood from a faucet, tub or pipes in your home carries with it the risk of flood damage throughout your house. Water might also enter your home from a storm or flood outside. Water can migrate to your bedroom and damage the structure of the room such as the floors and ceilings and can also cause harm to your furniture and belongings. A flood can happen to anyone, and if you happen to have an en suite bathroom, it is even more of a worry.

Flood damage to your property is a frustrating situation, and of course, you want to get it remedied as soon as possible. Luckily, SERVPRO technicians are experts for mitigating water damage. Our teams are trained to assess and deal with any water problem no matter how big or how small it is.

Our professional assessment of the situation begins when you contact our 24-hour help center. We understand that swift action reduces the risk of even more damage which is why we are available 24 hours a day, 365 days a year. Our professional office staff understands that this is a frightening and confusing time. We will ask you a series of questions about the flood to better understand your needs.

As soon as our technicians arrive to your home, they begin with a thorough assessment of the flood damage. We start with a visual inspection that includes looking at your bedroom walls, ceilings and carpets, as well as the floor under the carpets. We examine furniture and soft furnishings so we know what can and cannot be saved.

SERVPRO understands that even the most thorough visual inspection does not give a true picture of flood damage. That is why we train our technicians in the use of various detection devices to seek out all types of water damage. Moisture sensors are useful for examining soft materials such as carpet to determine the presence of water and the extent of the flood damage. Moisture meters show the amount of damp that is present and can be used to examine inside wall cavities and under wooden flooring so that our technicians know where water has migrated to and how deeply it has penetrated the materials.

Using professional equipment to examine your bedroom means not a single damaged patch goes untreated. We will ensure that there are no hidden issues that would potentially cause further problems down the road.

Do not panic about water damage to your home. Let SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle assess and remedy the situation. Call us at (847) 593-3055 for help.

When Mold Spreads in Your Home, SERVPRO Helps to Remove It

5/30/2018 (Permalink)

Mold Remediation When Mold Spreads in Your Home, SERVPRO Helps to Remove It Our technicians check all of your windows and make recommendations about repairs, maintenance, and installations that help you avoid future problems.

Mold damage can happen anywhere in your home. This includes any wall that has a plumbing or drain line or anywhere that you have a plumbing fixture or an appliance that requires a constant water source, such as your laundry room, bathroom, kitchen, or the closet where you keep your water heater. In addition, any wall in your home that has a window, door, or outdoor access is susceptible to mold damage. You could have a wall cooler that supplies a room with air conditioning during warmer months that drains improperly, causes condensation buildup around windows, or allows moisture to enter your walls that can give mold what it needs to spread.

If you suspect mold growth anywhere, take the time to contact your insurance company and find a local mold remediation specialist you can trust, like SERVPRO. Avoid falling for self-help or DIY sites that instruct you on how to handle the problem yourself. It is far harder than you think and may lead to you cutting corners, after which you would need to call for help anyway when it comes back again. Let us do it the right way, the first time!

As a variety of professional remediation companies do, SERVPRO offers to fully inspect your property to determine if their services are necessary. However, we like to perform a full-service inspection, leaving little to the imagination when we are done. We check for telltale signs of mold contamination, visibly inspect all common areas where mold often grows, including your basement, crawl spaces, utility rooms, or any small enclosed spaces found on your property.

SERVPRO technicians check all of your windows and make recommendations about repairs, maintenance, and installations that might help you avoid future problems from occurring. We check your bathrooms, kitchen, laundry room and anywhere else in your home that has experienced recent repairs or maintains a constant water source. We even check your ventilation system registers, duct work, and filter for contamination.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle can perform full mold damage remediation services anywhere on your property. Contact us today to receive the services you deserve. (847) 593-3055

How Does SERVPRO Help With My Flood-Damaged Furniture?

5/30/2018 (Permalink)

Storm Damage How Does SERVPRO Help With My Flood-Damaged Furniture? Repairing and restoring the effects of flood damage on your furniture requires a professional service.

If the water rises high enough, flooding inside a home can quickly affect not just floors, but furniture as well. Standing water from a failing dishwasher or a backed-up toilet can rapidly soften varnish and other finishes, stain fabrics, and warp the wood on sofas, chairs, and tables.

Repairing and restoring the effects of flood damage requires a professional service. SERVPRO understands the consequences that water has on your furniture and how to stop them without causing more damage. We immediately raise furniture off a wet surface or remove it from the affected home if needed. One of our inspectors examines everything for these problems:

  • Swelling – Water causes wood to swell and crack. Sofas are very vulnerable since the frame is not normally treated to resist water. The framing joints weaken, and the glue which holds it together breaks down. To reduce the moisture content, technicians set dehumidifiers to draw moisture out of the frame and the surrounding air. Carefully lowering the moisture content also helps keep the glue together.
  • Water Spotting – Water often spots upholstery fabrics that require dry cleaning (sofa and chair skirts for example) or leave a water level mark. Our technicians can carefully wet the entire piece of fabric and then dry it to avoid permanent spotting.
  • Color Bleeding – Dust covers bleed when they absorb too much water and one that sags until it touches the floor or carpet can leave a stain. We set up dehumidifiers to draw out the moisture, but also use air movers to force warm, dry air over the surface to speed up the drying process.
  • Mildew Growth – If we do not remove standing water quickly, a thin, whitish coating of fungus can begin to grow on exposed wood. We use dehumidifiers and air movers to stop the growth and an anti-fungal cleaner to remove mildew already present.

Returning furniture to a usable state is not a simple process, but a professional restoration service can deal with most damage successfully. If you need us, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is here to help. Call today at (847) 593-3055 to get started.

Our Brand New ProMaster Vans

5/24/2018 (Permalink)

General Our Brand New ProMaster Vans One of our crew chiefs, Ben, taking the new van out for a spin

You may notice that our iconic green SERVPRO vans look a little different. Perhaps they look a little bigger, maybe even a little more stylish? With the arrival of our brand new RAM ProMaster Cargo vans, our vehicle department has certainly seen some significant upgrades.

With up to 460 cubic feet of storage space and a towing capacity of 5,100 lbs, these vans are more than capable of storing our heavy duty equipment. The height makes it so our technicians can easily stand upright once inside, and the interior walls are nearly vertical, ensuring no wasted space.

In addition, the handling features of these vans, including a 36ft turning diameter, a light and nimble front wheel drive system, 6-speed automatic transmission, and a 280 horsepower Pentastar V6 engine, ensures that our crews will enjoy a safe and speedy travel to any job site.

With these features and more, it was a no-brainer for us to make the upgrade!

Fire Damage Restoration Services Available For Your Hotel

5/3/2018 (Permalink)

With hotels needing a constant flow of guests to remain profitable, the last thing any hotel owner needs is fire damage disrupting their business.  

When your property suffers fire damage, you want access to qualified professionals that can get the job done right. Luckily there is a locally owned and operated company you can trust to provide the services necessary to mitigate damages and get you back on your feet after disaster strikes.  

SERVPRO has technicians available 24/7, 365 days a year, including holidays. We are willing to work during off-peak hours to help limit disruptions to your guests and restore your fire damaged property as quickly as possible. Our IICRC-certified technicians have many years of experience with fire damage restoration. Regardless of how the fire started, SERVPRO technicians can help mitigate damages, prevent loss, and help restore your property to a quality pre-damage condition in the most effective and efficient manner possible.  

SERVPRO can even assist you before an emergency situation occurs. We can send a professional restoration technician out to pre-inspect your property, look for common issues and make quality recommendations based on the results. Each service we offer is designed to adjust to your unique situation, ensuring quality results and limiting loss.

We understand how important running a safe business environment is to you and we will make every effort to prevent hazards and protect your business, employees, and guests throughout the restoration process. Use our professional experience to help prevent future events and maintain a safe and healthy working environment for everyone involved. Ask us about our Emergency READY Profile (ERP) to expedite emergency assistance.

Contact SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle today for additional information on available services and find out what we can do for you during an emergency on your property. We are here to make your restoration process as stress-free as possible. Call today, (847) 593-3055!