Recent Posts

Why You Should Choose SERVPRO for Your Home!

4/1/2022 (Permalink)

Here at SERVPRO of Elk Grove, we make it a priority to ensure  our customers are taken care of from the first call to our office until the final walkthrough of the mitigation project. We are consistently taking the extra steps to let our customer know we are with them through every step. Our crew chiefs and technicians are exceptionally trained in water mitigation, mold removal, fire restoration, cleaning of structures and contents as well as carpet cleanings. No matter what your need is- our team can handle it.

We love to work alongside your insurance company and adjusters to make sure you are up to speed on every aspect during the project. From our initial inspection at the property, we will be communicating with your adjuster to let them know our plan and course of action to get your home back to the way it was. Additionally, our highly trained crews will be letting you know how we plan to restore the damaged areas before the work has been started so that you can prepare to help move your personal contents from affected areas.

Not only does SERVPRO of Elk Grove have a knowledgeable staff, they also will come equipped with the most efficient drying equipment there is on the market. From air movers to large dehumidifiers and HEPA air scrubbers- this equipment matched with the training of our crew chiefs will be the most effective way to dry the affected materials in the shortest time frame possible. Thus, resulting in getting your home back to the way it was sooner.

For more information be sure to check out our SERVPRO of Elk Grove website for more insight on how we take care of water, mold, fire, cleaning, and contents!

How We Handle Damaged Hardwood Floors

3/17/2022 (Permalink)

A strong storm can push large amounts of water through an Elk Grove home in just a few hours. Once the water is removed, you may find your hardwood flooring buckled, cupped, or warped, which is common after a flood disaster. SERVPRO will work to not only dry your property, but to also restore your damaged hardwood flooring.

Although the effects are quick to start, we can often prevent them from being permanent. Buckling is evident by the boards swelling higher than the ones next to them. With cupping and warping, floorboards twist in place, and if enough water has gotten into the boards, they pop up from the sub-floor.

Before we start any work, we first have to test and lower the moisture content to twelve percent or lower if possible. If the wood is too damp, any efforts to remove damage will only cause more. Depending on how high the number is, it could take as long as four or five weeks to bring it down to a safe level.

We begin with dehumidifiers to lower the humidity of the affected rooms to under forty-five percent. At that point, SERVPRO technicians set up air movers to blow warm air over and under the floorboards. This increased airflow and the higher temperature slowly draws out the moisture from the wood where the dehumidifiers absorb it.

When the humidity gets down to sixteen percent, we can safely install space heaters to quickly raise the temperature without causing secondary damage to the wood. It also increases evaporation which increases the effectiveness of the dehumidifiers.

With the moisture content now at a safe level, we can safely sand off any bulges and twists. Not only can we eliminate most of the visual loss, but our team members also disguise any repair efforts through carefully refinishing the repaired wood. In cases where the damage is too severe, we can sand down replacement boards to fit precisely.

If you find your hardwood flooring damaged by a flood, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle will make every effort to provide you with a floor indistinguishable from the original. It is not a quick or straightforward task, but it is one we have provided our neighbors for almost twenty years. Call us at (847) 593-3055 today to get started.

SERVPRO Restoration Service for the Insurance Industry

2/8/2022 (Permalink)

As a leader in fire and water cleanup and restoration, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle offers your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

SERVPRO understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. SERVPRO professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

For more information- feel free to call the office or find additional information on our website! 

(847) 593-3055

The Plan for Any Disaster Using Our Emergency Ready Profiles!

2/4/2022 (Permalink)

According to industry research, as many as 50% of businesses may never recover following a disaster. Of those that do survive, it's likely because there was a preparedness plan in place.

With SERVPRO's Emergency Ready Profile (ERP), you minimize business interruption by having an immediate plan of action at no cost. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

With the ERP, you can have the critical information needed, such as emergency and primary contact information, gas and water shutoff locations, and priority areas in the building, to begin mitigation and recovery services immediately when you need it. Everything will be compiled into a concise Profile Document as well as a mobile app called Ready Plan for quick and easy accessibility. 

By working with SERVPRO to develop your ERP, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Categories and Classes of Water

1/17/2022 (Permalink)

Category refers to the type of water affecting the structure.

Cat 1 (Clean): Water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples include: broken water supply lines; melting ice or snow; falling rainwater; or broken toilet tanks.

Cat 2 (Gray): Water contains significant contamination and can potentially cause discomfort or sickness if contacted or consumed by humans. Examples include: discharge from dishwashers or washing machines; overflows from washing machines; or toilet overflows with some contaminants.

Cat 3 (Black): Water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples include: sewage; rising water from rivers and streams; waste line backflow; or water with traces of regulated or hazardous materials such as pesticides or toxic organic substances.

Classes

Class refers to how much water and how the water has affected the structure.

 Class 1 – least moisture absorption (less than ~5% of combined floor, wall and ceiling surface area)

Class 2 – significant moisture absorption (~5% to ~40% of combined surface area)

Class 3 – greatest moisture absorption (more than ~40% of combined surface area)

Class 4 – deeply held or bound water into low evaporation materials (e.g. plaster, wood, concrete, masonry) or assemblies (e.g. multilayer wallboard, subfloors)

We at SERVPRO service the Chicagoland area, including Elk Grove, Schaumburg, Palatine, Rolling Meadows, and the surrounding area. For a fast 24/7 emergency response, call (847) 593-3055!

Flooded Basement? That's Our Specialty!

1/17/2022 (Permalink)

Equipment Placed in Basement Our team selected equipment that would quickly and efficiently dry out areas that have been affected by water damage.

It happens to everyone. Sump pumps fail, pipes burst, sewer lines back up. There is a myriad of reasons basements may flood, and we at SERVPRO have seen it all. Luckily, we are IICRC certified professionals, meaning we utilize industry-standard practices and procedures to make sure your flooded basement is properly taken care of.

After the initial assessment, a crew chief will discuss with you and (if going through insurance) your adjuster regarding the work to be performed, ensuring everything we do is pre-approved and signed off on. When done properly, your basement can be dried out within three days by following standard procedures and utilizing the most effective drying equipment available. 

24/7 Response

At SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows, we understand time is of the essence when it comes to saving your flooded basement. That is why we make ourselves available 24/7, with an on call crew ready to respond to your emergency situation and be Faster to Any Size Disaster. Call us today at (847) 593-3055 to begin the restoration process!

Our Method to Tackle Mold Remediation

12/16/2021 (Permalink)

Whether it is visible staining or a musty smell, mold growth can be a bothersome issue to deal with for home and business owners. If you suspect mold growth in your property, there are several options to consider. 

  1. Pre-testing: To determine the extent of mold damage in your home or business, SERVPRO partners with trusted indoor environmental consultants to perform a thorough inspection of your property. A complete report on mold growth and air quality, as well as a scope of work for remediation, is provided in order to ensure proper remediation.
  2. Mold Remediation:Because our crew chiefs are Applied Microbial Remediation Technician (AMRT) certified, we are thoroughly equipped and experienced to handle mold damage of all shapes and sizes. From attics to basements to full scale cleanings, we aim to make the mold growth in your property "Like it never even happened." 
  3. Post-testing: To provide further peace-of-mind, post-testing assessments can be conducted to ensure proper remediation has been performed. 

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready and available to address your mold damage needs. To begin the mold remediation process for your property, call us at (847) 593-3055!

Preventing Fires This Holiday Season

12/16/2021 (Permalink)

The holiday season is a time of good cheer and an opportunity to catch up with loved ones near and far. However, it is also a time of potential fire hazards. According to the National Fire Protection Association (NFPA), between 2016-2019, fire departments responded to an average 190 home fires started by Christmas tree lights, and 870 home fires started by other decorations. 

In order to prevent potential fires caused by Christmas decorations, here are a few safety tips to follow:

  1. Replace old or damaged Christmas lights. If you see light strands with frayed or pinched wires, it is best to throw them away.
  2. If you have a natural Christmas tree, be sure to water it every day. Dry wood catches fire more easily.
  3. Be sure any lit candles are secured in stable holders and located in areas where they cannot be easily knocked over.
  4. Consider LED lights - they stay cool, use less electricity, and are less likely to overheat compared to traditional Christmas lights.
  5. If you are decorating the outside of your house with Christmas lights, be sure the lights you use are graded to be used outside. Some Christmas lights are to be used indoors only, and these are not insulated and could potentially pose a fire risk if they become wet.
  6. Do not leave tree lights running overnight. Make sure to switch them off before leaving the house or going to bed or purchase a light timer to set your mind at ease. 

In the unfortunate event your home or business suffers fire damage caused by holiday decorations, please give us a call. We at SERVPRO are available 24/7, even during the holidays! We service Elk Grove, Schaumburg, Palatine, Rolling Meadows, and beyond! (847) 593-3055

We Can Handle Your Water Loss Damage

12/16/2021 (Permalink)

Having an accident or flood can be a devastating experience. Even a little water can lead to significant damage if given enough time. It can affect your belongings, furniture, and even the structural stability of your home. 


When facing water removal issues in your Elk Grove area home, it is important to have a trained professional on your side. You want to locate the source of the problem, get excess water out of your home, and have someone available to deal with unsuspected damages. 
  
SERVPRO has 24-hour emergency service, IICRC certified technicians, industrial-grade equipment, and years of experience providing extraction, drying, cleaning, and repair services for customers just like you. We understand how water works, making its way into cracks and crevices, leading to expensive damages. 
  
Our technicians use infrared moisture detectors to locate even the smallest amounts of water, water extractors of all shapes and sizes, along with drying and dehumidification equipment to get water out of your home in a quick, efficient manner that limits any losses you may experience.  
  
We can perform wet carpet removals, content, and structural decontamination, humid or flooded basement cleanup services, as well as complete structural drying. We even make sure that the inside of your walls remains entirely moisture-free and perform mold remediation services when necessary to help you maintain a clean, healthy home.  
  
Attempting to perform your water removal services alone leaves you with hidden pockets of water throughout your home that can cause excessive damages in the future. Without the right tools and experience, everything can get out of hand quite fast, leaving you with a huge mess and significant problems that you simply do not understand. 
  
We can provide you and your family with the services you deserve. By assigning qualified technicians, we help return everything to normal in a quick, efficient manner, after an emergency occurs.  
  
Get the help you need by calling SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle, today! (847) 593-3055

Preventing Frozen Pipes

12/1/2021 (Permalink)

Knowing we are approaching the coldest months of winter, now is the time to take extra precautions and know what to do when frozen pipes occur. Frozen pipes can be caused by a number of things, but most of them are preventable and by taking precaution now you can end up saving money on your home. 

If you suspect your property may have frozen pipes, it is best to call a professional plumber to assess the situation and potentially repair and help prevent any damages. If you would like to try to take matters into your own hands, here are some helpful tips:

  • Avoid using open flames, heat guns, etc. to thaw your pipes. 
  • Pipe bursts occur not just because of frozen water, but from increasing water pressure as ice builds up. Relieve water pressure on your lines. Ways you can do this are turning off your water supply or trickling your faucets. Water may still freeze, but allowing pressure to escape can help prevent pipes from bursting.
  • If you are able to visually access pipes along your walls, look for swollen areas or frost. If you see any, turn up the heat throughout the building.
  • Use space heaters to provide extra heat in particular areas (though do not leave such appliances unattended).
  • If you need to target specific areas, a hairdryer, heating pad, or simply a cloth wet with hot water can be applied.

In the unfortunate event your home or business experiences water damage caused by a frozen pipe, please give us a call! SERVPRO operates 24/7 and offers quick emergency response time to effectively mitigate any further damage. (847) 593-3055