What our Customers say...


These are wonderful people to work with. My basement flooded from the water heater and they came out immediately to take care of all the wet carpeting and dry out my basement and repair the walls. Another very nice gentleman came out with a nice carpet samples for me to pick from for replacement. A gentleman named Campbell was so pleasant to work with. I would recommend everybody to write their phone number down in case of an emergency.

Very professional, and they were excellent at communicating exactly what to do, how long they would be there, and arrival time.

Great people to help get your life back to normal after the unexpected happens!

They were prompt, detailed oriented, reasonably priced and got the job done. Very satisfied with their work and would recommend them to others.

I hired SERVPRO to deep clean a condo before listing it for sale. They did a wonderful job! It just sparkled after they were done and sold rather quickly. I would recommend them to anyone.

SERVPRO did an amazing job with my home restoration!
They were always respectful, prompt, reliable, easy to contact & took a very caring approach to completing the job. It was wonderful working with Elliott and the work that was completed was professional, clean & everything looks great!

Mold was found in an attic in one of our properties, so I called SERVPRO to have it cleaned. Their team was very good at explaining the different options available in order to correctly address the problem. I am very pleased with the work they’ve done, very thorough and efficient. I would highly recommend SERVPRO for anyone in need of restoration work!

After a kitchen fire in one of our units left the whole apartment a mess, I hired SERVPRO to help with the damage. They took great care to clean all the staining and soot and even removed all smoke odor. I have dealt with many fires over the years and worked with several different restoration companies, but this was the first time I didn't smell a trace of smoke after remediation. I would happily use SERVPRO again in the future!

Our home flooded after a microburst hit Kansas City. SERVPRO was recommended by our insurance company and were surprised to learn they had traveled all the way from Chicago to help. The team worked very late to take care of our flooded basement and was there every day to make sure things were progressing as they should.

Our home in Brunswick, Georgia was flooded by the storm surge that hit during Hurricane Irma. Our entire house was underwater and we were completely dislocated from our home. The SERVPRO team came all the way from Chicago and spent more than a week helping clean up the mess and dry our house. Despite the trauma of being hit by a hurricane, the SERVPRO team took control and helped us start the path to recovery. Thank you for traveling so far to help! 

After mold was found during a home inspection, SERVPRO was quick to respond. I was about to sell my home, and they were able to evaluate the situation quickly and cleanup the mold thoroughly and in time for the closing. I really appreciated SERVPRO's commitment to quickly taking care of the problem.

A broken drain line in the restaurant above us left our ceiling and walls in shambles and our carpet and inventory completely drenched. Luckily SERVPRO was able to take care of everything for us. They dried out everything, including our stock, and they took care of the reconstruction. Our store was back up and running again in no time thanks to SERVPRO!

My home was completely covered in soot after my neighbor’s condo burned down. It got so bad that I had to temporarily move out. Thankfully, SERVPRO was able to clean everything out. They took great care of all my personal belongings and my apartment was back to normal in no time. You couldn’t even tell that anything had happened!

This was our first time using SERVPRO, and we couldn’t be more thrilled with our experience. We initially called SERVPRO in just to do the remediation work after a leak in one of our units. After seeing how professional and capable their project managers and crew were, we decided to trust them with everything else, including the reconstruction. They worked efficiently and adapted quickly to everything we threw at them, and we couldn’t have asked for a better team to take care of us.

As a property manager responsible for numerous locations, I need a company I can trust to take care of any issues that may arise. SERVPRO of Elk Grove is without a doubt my go-to restoration company. They’ve always responded with efficiency and utmost professionalism, and I know I can rely on them to take care of any job no matter how large or small.

We were out of state and your people kept us informed. Thank you!

Campbell and his crew were great. 

In the span of 2 months I’ve had Ben and SERVPRO at my house for 2 unrelated water damage claims. He has been fantastic. I trust him. Thank you for everything.

I had some problems with a leaking shower drain that resulted in wet carpeting in a walk-up closet in the basement below a week ago. Campbell Dove, one of your crew chiefs, came out last Saturday and "did what had to be done." I just want the "higher-ups" at your company to know that I was very impressed with Campbell. He was very knowledgeable, courteous. Etc--a real asset to your company!

You have been a pleasure to work with! I will be recommending you to all my home buyers.

These guys are the best when it comes to cleaning up flood damage. We are sure you will not be disappointed when you choose them for your flood damages.

Please call these guys when you have a mold problem. They have all the right equipment and cleaners to take care of it properly so you won’t see pop up again.

Heavy storms in our area caused the levee to overflow and flood into several homes, including ours. Your professional team was able to dry us out and restore our home back to before the water invasion.

I thought I was saving money by attempting to clean the mold up on my own, but it came right back. I got in touch with your company at that point and I have not seen mold again after you took care of it.

It is hard to find a company nowadays that handles a customer’s every need. You guys take the cake on that one, and then some when it comes to fire damage clean up.

I, like many, thought I could clean up the mold I found in our home myself. How wrong was I. I’m so glad I caved and called you guys. It was much less expensive that I thought it would be and I haven’t had any more mold since.

I was so surprised that your team could clean up our water damage without us having to take out a second mortgage. I will forever be thankful to the wonderful job you did and how affordable it was.

This is the company I would recommend to anyone needed fire damage restoration. They are so personable and knowledgeable that you will not be disappointed.

Want to give high compliments to crew chief Ben he was outstanding and so polite. I feel he went above and beyond my expectations. The whole crew was great!

The folks assigned to our job were excellent and did an outstanding job!!!!

Ben was very helpful and explained everything that was going to happen.

Great, Prompt, Professional! Thank you!

Tom, Brad, Andrew and Nick Did a wonderful job and were very courteous. Thank you!

Nick and his crew were wonderful! They were so considerate and concerned. They were such professionals and a pleasure to have in my house.

I couldn't have asked for a better experience. Thank you for making our hectic move-in so much easier.

You did a fantastic job when my office flooded Elk Grove in the summer and on the carpet cleaning you provided after the clean up was completed. Bravo, on the great service!

SERVPRO was by far the most professional company we have worked with during the flooding we encountered in Elk Grove.