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7/21/2021 (Permalink)

Water Damage Caused by a Storm Water Damage Caused by a Storm

Water damage to your home is a terrible circumstance. Any leak or flood from a faucet, tub or pipes in your home carries with it the risk of flood damage throughout your house. Water might also enter your home from a storm or flood outside. Once water enters, it can migrate to any room in the house and damage the structure of the room such as the floors and ceilings and can also cause harm to your furniture and belongings. 

Flood damage to your property is a frustrating situation, and of course, you want to get it remedied as soon as possible. Luckily, SERVPRO technicians are experts for mitigating water damage. Our teams are trained to assess and deal with any water problem no matter how big or how small it is.

Our professional assessment of the situation begins when you contact our 24-hour help center. We understand that quick actions reduce the risk of even more damage which is why we are available 24 hours a day, 365 days a year. Our professional office staff understands that this is a frightening and confusing time. We will ask you a series of questions about the flood to better understand your needs.

As soon as our technicians arrive to your home, they begin with a thorough assessment of the flood damage. We start with a visual inspection that includes looking at your walls, ceilings, and carpets, as well as the floor under the carpets. We examine furniture and soft furnishings so we know what can and cannot be saved.

SERVPRO understands that even the most thorough visual inspection does not give a true picture of flood damage. That is why we train our technicians in the use of various detection devices to seek out all types of water damage. Moisture sensors are useful for examining soft materials such as carpet to determine the presence of water and the extent of the flood damage. Moisture meters show the amount of damp that is present and can be used to examine inside wall cavities and under wooden flooring so that our technicians know where water has migrated to and how deeply it has penetrated the materials.

Using professional equipment to examine your bedroom means not a single damaged patch goes untreated. We will ensure that there are no hidden issues that would potentially cause further problems down the road.

Do not panic about water damage to your home. Let SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows assess and remedy the situation. Call us at (847) 593-3055 for help.

Water Damage to Your Warehouse and Inventory Supplies

7/19/2021 (Permalink)

When plumbing connections fail in your warehouse, not only is your property from water damage, but your inventory may be affected as well. Our team of water removal specialists can be at your site quickly to remove the water and begin the drying process to save your property.

SERVPRO has submersible pumps and heavy-duty water extractors to drain and suck the standing water out of every square inch of your property. Afterwards, our trained technicians will search for any pockets of hidden water to ensure a thorough dry out. We also measure the moisture content of any affected materials and the structure of the affected areas in order to set an appropriate drying plan.

We arrange your inventory strategically, off the warehouse floor, if possible, to maximize air flow. Our industrial air movers and dehumidifiers are then set in place to begin the drying process. Time is of the essence as mold growth can begin within just 24 to 48 hours of the water loss occurrence if not abated. Once the drying cycle is set in motion, our technicians will track the process daily to make sure proper drying is occurring.

SERVPRO also works with your insurance throughout, limiting your out-of-pocket expenses if your losses are included under your coverage. We also problem solve with you to avoid a repeat occurrence in the future. We highly encourage you to look into our Emergency Ready Profile to plan ahead with us.


SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle has the training, tools, and technicians to handle your commercial water damage challenges. Call us at (847) 593-3055 to set up an evaluation.

Damage Cause By a Water Main Break?

7/19/2021 (Permalink)

A copper water main has a life expectancy of 60-years, making it highly unlikely for you to experience a water main break during your lifetime, especially if you purchased your home new. For older homes, the age, corrosion, temperature fluctuation, and electrolysis may affect the durability of your piping.

It is still possible, however, for flood damage to occur in your home because of a broken water main. Therefore, it is important to understand what to look for if this becomes a problem for you.

  • Water pressure loss
  • Standing water
  • Sinkholes in your yard
  • Stream of water from your house to the roadway
  • If there is no water running in your house, but you hear a gurgling or hissing noise where the pipe enters your house

Never attempt to repair a broken main on your own. Without the proper experience and resources, you are likely to cause more damage as well as jeopardize your safety. You can locate your main water shutoff and learn how to operate it successfully during an emergency. Otherwise, rely on SERVPRO to take care of the rest.

SERVPRO has access to the equipment and training necessary to locate and repair damaged piping, fix the grading in your yard after repairs have been made, and install additional drainage, sump pumps, or backflow valves where appropriate. Our IICRC-certified technicians will help you keep a close eye on these issues and get the help you need during an emergency. We have many services designed to address both exterior and interior issues caused by plumbing problems that occur in your home.

Give SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle a call today at (847) 593-3055 for assistance with your water main, or any issues concerning fire, water, mold, or storm damage that develop on your property. We are here to help!

What Will Happen to My Belongings After A Fire?

7/12/2021 (Permalink)

As if the stress of dealing with fire damage to your property wasn’t enough, there is also the question of what happens to your belongings. You may lose hope and believe that everything needs to be tossed and replaced. Well, not necessarily. SERVPRO’s mitigation and restoration services also extend to your belongings. Our extensive and thorough content cleaning process will ensure that your belongings are treated with the utmost care.

  • We will complete an accurate room-by-room inventory and ensure everything is property accounted for. This includes photo documentation and bar coding items, suitable for filing insurance claims forms, alleviating you of this often stressful and time consuming process.
  • If needed, your contents can be relocated for cleaning, deodorization, and storage while structural repairs are being completed. A supervised moving crew will carefully pack and move the entire contents of your home or office.
  • Any contents which are deemed restorable will be professionally cleaned and deodorized. This includes electronics, art, wood furniture, kitchen items, area rugs, draperies, upholstery, and more. For any fabric material, our professionals will carefully inspect and test all fabrics to determine which cleaning methods are most appropriate.

If your property has been devastated by fire damage, rely on SERVPRO to properly take care of your needs. Call today!

Can SERVPRO Help With Furniture Damaged By A Storm?

7/2/2021 (Permalink)

If the water rises high enough, flooding inside a home can quickly affect not just floors, but furniture as well. Standing water from a failing dishwasher or a backed-up toilet can rapidly soften varnish and other finishes, stain fabrics, and warp the wood on sofas, chairs, and tables.

Repairing and restoring the effects of flood damage requires a professional service. SERVPRO understands the consequences that water has on your furniture and how to stop them without causing more damage. We immediately raise furniture off a wet surface or remove it from the affected home if needed. One of our inspectors examines everything for these problems:

  • Mildew Growth – If we do not remove standing water quickly, a thin, whitish coating of fungus can begin to grow on exposed wood. We use dehumidifiers and air movers to stop the growth and an anti-fungal cleaner to remove mildew already present.
  • Swelling – Water causes wood to swell and crack. Sofas are very vulnerable since the frame is not normally treated to resist water. The framing joints weaken, and the glue which holds it together breaks down. To reduce the moisture content, technicians set dehumidifiers to draw moisture out of the frame and the surrounding air. Carefully lowering the moisture content also helps keep the glue together.
  • Color Bleeding – Dust covers bleed when they absorb too much water and one that sags until it touches the floor or carpet can leave a stain. We set up dehumidifiers to draw out the moisture, but also use air movers to force warm, dry air over the surface to speed up the drying process.
  • Water Spotting – Water often spots upholstery fabrics that require dry cleaning (sofa and chair skirts for example) or leave a water level mark. Our technicians can carefully wet the entire piece of fabric and then dry it to avoid permanent spotting.

Returning furniture to a usable state is not a simple process, but a professional restoration service can deal with most damage successfully. If you need us, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is here to help. Call today at (847) 593-3055 to get started.

Plan Ahead When A Storm Is On Its Way!

7/1/2021 (Permalink)

During this time of year in Elk Grove, we can experience a lot of rain which can lead to thunderstorms. It is important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, floods, and tornadoes. Think about an emergency shelter and evacuation plan. Below we have a few suggestions to make sure you and your family are ready for whatever happens. 

Seek shelter

There are many different natural elements which can occur and be harmful when outside during a disaster. Therefore, during a storm, it is important to seek shelter and be safe. If your inside, a good place to be is at the lowest level of your home. If you have a basement or storm cellar you can hang out in until the storm passes. 

Keep an emergency kit ready

Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets extra batteries, a radio, and a first aid kit. 

Protect your electronics

Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm. 

Go inside when you hear thunder

If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, therefore, make sure to go inside when thunder occurs. 

Prepare for power outages

Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. If these food items rise above 40 degrees for 2 hours or more, they should be disregarded. Call your local power company to inform them of the outage and to get information regarding when the power should be restored. 

Stay away from power lines

Do not go near power lines should they fall to the ground, they can be very hazardous. Call 911 if you see downed power lines. 

If you have an emergency does strike your home during a thunderstorm, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to help get your life back to normal. Call us any time day or night, we are always ready to help. (847) 593-3055

Can Your Home Withstand the High Winds of a Storm?

6/25/2021 (Permalink)

Storms and severe weather can come on quickly and suddenly, and we want to make sure your home is prepared in case damage is done to your property or personal belongings. Severe winds blowing at 55 mph can tear down tree branches and winds up to 110-130 mph can blow over trees and damage roof shingles.

Here are some things you can do when an upcoming storm is on its way to prepare for future damages and help with the restoration process:

  • Unplug any electronics, even if they have a surge protector.
  • Gather supplies such as flashlights, blankets, a fully charger phone, and a list of phone numbers to call if you lose power, have damaged caused to your home, and any insurance companies that can help you file a claim.
  • Check windows and doors to ensure they are sealed to prevent any water from leaking.
  • Clear any clutter near doorways for a safe and quick exit if necessary.
  • Have an action plan in place in case of an evacuation.

SERVPRO is a phone call away, no matter the damage we are here to help! (847) 593-3055

After the storm passes and you have been cleared to leave your home, you should begin to examine and assess if there is any damage left from the storm. You can start by checking to see if there are any fallen trees or tree limbs that may have affected the exterior of the house.

Examining the ceiling and attic for leaks can give you an idea if there are is any damage caused to the roof or shingles. Look at all the windows and doors to check for leaks that can allow for incoming water and inspect your basement to check that your sump pump is working properly to keep water from flooding your basement.

Our team will be standing by ready to take your call, assess the damage, and dispatch the team equipped with the necessary equipment to get the job done. Call us anytime!

Flood Damaged Handled Quickly and Effectively

6/22/2021 (Permalink)

Flood damage to your commercial business can result in damage to the structure, lost revenue, and lost time. Luckily here at SERVPRO our response time begins as soon as you make the call, and our team will dispatch with equipment and hands on skills to begin work as soon as possible.

SERVPRO holds to the standard that a quick dispatch time can aid in limiting the damage caused by flood waters. By getting to the source quickly and efficiently, our team can intervene and prevent further damage by removing the water and begin the drying process.

Our SERVPRO team will come equipped with the correct air movers, dehumidifiers and water extractor pumps needed for each job. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery help us get each job done quickly and efficiently.

With every job performed here with SERVPRO, we are dedicated to helping the customer through the entire process of getting their home or business back to normal. On each job site our technicians are always ready to explain the procedures and give updates throughout the day so you can understand every step of the way. In addition to the technicians, our office staff is available to answer any questions about the job to give you confidence and assurance that you are in good hands.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055.

How To Spot Water Damage To Floors And Other Areas

6/14/2021 (Permalink)

Water damage can happen from any number of situations: pipe leaks, storm damage, blocked drains, HVAC units, and many others. Here are some of the initial signs that water damage has occurred in your home or business:

  • An increase in your utility bills can mean there is a leak somewhere in your pipes or fixtures.
  • A moldy or damp smell in the air can be a result of sitting water in the walls, ceiling, or floors.
  • Dark or noticeable wet spots on carpets or ceilings causing discoloration from water damage.
  • Sounds of running water, dripping, or leaking from pipes.
  • Cracking, flaking, or bubbling of paint on walls or ceilings.

If you have wood floors or laminate, you could begin to see it warp and buckle as a result from water damage. If there is a stain, that is the result of slow and consistent leak, whereas mold development is a sign of spots that have been consistently damp for a period of time. Be sure to get a professional’s opinion to accurately gauge the amount of damage because if considerable amount of damage has occurred to the subfloors they will need to be removed and replaced.

If you suspect water damage on the subfloors or floors, look for:

  • Sunken and uneven floors
  • Shifting or bouncing when walking across the floors
  • If you notice a musty smell in certain rooms or areas
  • Squeaking noises

Our team here at SERVPRO have the right equipment and are trained to recognize these signs of water damage and will help you to restore your home or business back to the way it was.

Give us a call today! (847) 593-3055!

Let’s Get Ready For Summer!

6/11/2021 (Permalink)

During the hottest months of the year, your home or property will be needing a little extra attention and inspection to help lower the cost of energy bills, operate safely, and overall function at a more efficient dynamic.

Here are just a few ways to ensure your home is ready for the summertime:

  • Seal any leaks around windows and door frames by applying caulking to seal in any missing spots to prevent cold air from escaping and to stop the hot air from entering your home. This simply task can improve efficiency and make your home more comfortable.

  • Check for leaking pipes for damage that occurred during the cold months of the year. Always begin by examining the pipes and removing any vegetation surrounding them. If a pipe has a leak the easy fix is to apply a foam covering, known as lagging, to the outside of the pipe to seal any cracks and leaks.
  • Inspect and clean your chimney. Typically, during the winter months your chimney tends to fill up. By hiring a professional to come out, inspect, and clean it out has a significant impact on decreasing the probability of a chimney fire.
  • Sufficient insulation in your attic can heavily reduce the amount of heat that escapes through the roof of your house. By doing this, you can also bring down energy costs, therefore reducing your mothy bill.
  • Another good tip is to locate if you have any water left over from draining your gutters or cleaning your drains. That water may be getting into your lead pipes, draining at the edge of your house, and flowing into your basement. To fix this, ensure you have trenches dug and underground pipes installed to keep roof water off and away from your property. Additionally, make sure all landscaping is slanting away from your property.

Call today at 847-593-3055!