Recent Posts

COVID-19 Disinfecting Services for Real Estate in Roselle

4/2/2020 (Permalink)

SERVPRO logo with word "Here to Help" in front of a graphic of germs SERVPRO is Here to Help for real estate agents!

Challenging times lie ahead in the midst of the ever-changing coronavirus situation, not just in our own personal lives but in many markets and industries, including real estate. Sellers may be rethinking listing their homes, while buyers may be hesitant to purchase homes. As a real estate agent, you may be wondering if there is anything that can be done to help alleviate the fear in this situation.

SERVPRO professionals are trained and qualified in bioremediation cleaning and disinfecting. We adhere to CDC protocols and use multiple hospital-grade EPA-approved disinfectants recommended by the CDC for coronavirus cleanup. From top to bottom, we will ensure your properties are thoroughly cleaned and disinfected. Whether it’s performing proactive cleaning before showings or simply giving you and your clients peace of mind when moving in, we are Here to Help.

Please do not hesitate to give us a call. We remain operational 24 hours a day, seven days a week.

Call today for scheduling! 847-593-3055

COVID-19 Residential Disinfecting Services in Palatine

3/24/2020 (Permalink)

A SERVPRO employee in hazmat gear unwrapping protective plastic SERVPRO® is uniquely prepared during this unprecedented time to clean and disinfect your home according to the protocols set forth by the CDC.

SERVPRO® is uniquely prepared during this unprecedented time to clean and disinfect your home according to the protocols set forth by the CDC and local authorities. With years of experience in dealing with biological contaminants and multiple Hospital-Grade, EPA-Registered Disinfectants that meet the standards set by the CDC, we will go beyond the scope of work that regular janitorial and cleanup staff would perform.

SERVPRO® employs protocols applicable to the category of exposure (CAT 1, 2, and 3).

CAT1 – Proactive and Preemptive Cleanup: This involves proactive cleaning and disinfection where there is NO active known threat of COVID-19 contamination or exposure. This procedure generally includes cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

CAT2 – High-Touch Cleanup: This involves a suspected case of COVID-19 exposure and requires additional cleaning and disinfecting of all high-touch nonporous and porous surfaces. High-touch includes regularly utilized surfaces, including counters, tabletops, doorknobs, bathroom fixtures, toilets, carpets, chairs, etc.

CAT3 – Enhanced Cleanup: This is employed for areas with confirmed COVID-19 exposure and requires enhanced cleaning that includes walls up to 8 feet but excludes ceilings.

If you are interested in our services, we are here to help. We remain an essential business and are operational 24 hours a day, seven days a week.

Call Today for Scheduling! 847-593-3055

Commercial Disinfecting Services in Elk Grove Village

3/20/2020 (Permalink)

A worker dressed in protective gear, including face mask, gloves and protective suit, spraying disinfectant in a warehouse Whether you are being proactive or dealing with an actual exposure, you can rely on us to thoroughly clean and disinfect your property the right way.

In this unique and unprecedented time, SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. We have years of experience and training in dealing with biological contaminants and we possess multiple Hospital-Grade, EPA-Registered Disinfectants that meet the standards set by the CDC for coronavirus disinfection.

Regular janitorial and cleanup services may not be properly trained or follow CDC recommended protocols when dealing with coronavirus situations. In fact, with improper cleaning procedures, they may be further spreading contaminants throughout, imposing danger onto themselves and to you. With high-risk situations involving the coronavirus, you need professionals who are equipped and qualified to safely handle it the right way.

Whether you are being proactive or dealing with an actual exposure, you can rely on SERVPRO to thoroughly clean and disinfect your property the right way.

Call today to schedule! 847-593-3055

Hoarding Cleanup & Restoration Services in Palatine

3/13/2020 (Permalink)

Hoarding house interior with lots of garbage and items sprawled around If left unaddressed for too long, hoarding can lead to serious safety hazards.

Hoarding can be a distressing situation for a homeowner and their family, and it can be difficult to know where to start with cleanup and restoration. In addition, if left unaddressed for too long, hoarding can lead to serious safety hazards, including, but not limited to: cramped living spaces; fire hazards; unsanitary conditions; exposure to insect infestation and hazardous wastes; and risk of injury or entrapment from falling or shifting items.

24/7/365 Emergency Cleanup & Restoration


At SERVPRO, we are a full-service cleanup and restoration company trained and experienced in dealing with hoarding situations. From start to finish, we handle the full scope of the job, including pack-out and inventory, a deep clean of the entire premise, and even larger scale mitigation that may involve biohazard cleanup or demolition. No matter the size, we are dedicated to see each project through and make it “Like it never even happened.”

In addition, we treat each of our customers with compassion and respect, and we understand the sensitive nature of dealing with one’s property and personal belongings. Throughout the project, we keep our customers informed of our process and collaborate to ensure no items of value are lost or disposed and your home is treated with utmost respect.

Scope of Services

  • Inventory & Packing Out Items of Value
  • Content Storage
  • Content Restoration
  • Disposal of Unsalvageable Items
  • Cleanup of Hazardous Contaminants
  • Deep Clean & Sanitization of Entire House
  • Water Removal & Structural Drying
  • Mold Inspection & Remediation
  • Reconstruction

SERVPRO is ready to respond to your emergency situation whenever you need it. Give us a call!

Proactive Cleaning to Minimize the Transmission of Emerging Viral Pathogens (including Coronavirus)

3/13/2020 (Permalink)

SERVPRO logo with words "Here To Help" in front of a graphic of a germ. SERVPRO franchise professionals have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus (“SARS-CoV-2”)  that was first detected in Wuhan City, Hubei Province, China and which has now (as of this publication) been detected in 60 locations internationally, including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is ­no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was the enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well. 

Cleaning Procedures

Cleanup procedures may vary depending on the environment, but the general guideline includes:

  1. Cleaning of porous and non-porous surfaces
  2. Disinfecting of non-porous surfaces
  3. Cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process
  4. Disposal of waste

The CDC recommends usage of a labeled Hospital Grade disinfectant with claims against viruses similar to SARS-CoV-2 (again, this is not the COVID-19 strain but a similar strain). SERVPROXIDE™ (SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has EPA-approved claims for Feline coronavirus (Strain WSU 79-1683, ATCC VR 989) and Canine coronavirus (Strain 1-71, ATCC VR-809).

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

Call us at 847-593-3055 to schedule your proactive cleaning for your home or business!

Attic Mold Remediation in Schaumburg

3/5/2020 (Permalink)

Before and after shot of wood sheathing, with black staining on the left and the cleaned result on the right An attic mold job before and after shot.

With spring weather on the horizon and winter thawing away in Schaumburg, humidity and moisture levels tend to rise, which can create the perfect breeding ground for mold growth in your home. The attic is one of the most common areas of mold growth due to the hotter temperature, higher humidity, and the wood sheathing providing the perfect food source. 

Oftentimes, attic mold can be left unnoticed until the home is put up for sale, which could create an "attic-panic" for both the buyer and seller. 

Causes of Attic Mold Growth

  1. Bathroom fans and dryer vents: These systems are meant to pump moisture out of the house. If they are somehow venting into the attic, this can cause a moisture problem, which leads to mold growth.
  2. Inadequate ventilation: When an attic does not allow for sufficient airflow, the air can become warm and humid, which will then condensate along the cold sheathing in the winter. The wet wood allows for mold spores to feed and grow. 
  3. Roof leaks: Spring and summer rains can seriously damage your attic if you have any leaks in your roof. The amount of moisture caused by rain leakage provides the perfect environment for mold to grow.

Why Call A Professional?

Attic mold remediation jobs are tricky and complex to handle, but we at SERVPRO are trained and experienced in this type of work. We follow industry standards to make sure the mold and mold staining are properly cleaned. The most common method we utilize is chemical-based, using a powerful mold stain remover to eradicate any darkened spots and leave virtually no trace of mold staining. In addition, we set up containment around the point of access to ensure the chemical is contained and mold spores are not released into the rest of the property, and we create a negative airflow system to bring air from the living space into the attic area, exhausting humid air outside. 

We Are Qualified Mold Remediation Technicians

We at SERVPRO are AMRT (Applied Microbial Remediation Technician) certified, and we have the proper training and equipment to make sure any attic mold remediation work is performed thoroughly and correctly. Call us today at (847) 593-3055 to make attic mold "Like it never even happened."

Let SERVPRO Handle Your Sewage Backup Emergency

3/3/2020 (Permalink)

Picture of a toilet in a clean bathroom Flooding from sewage and toilets can be dangerous. Call the professionals!

Flooding from a sewage backup is not only stressful to deal with, it is also dangerous. The water found in these types of water losses is what we call CAT 3. This means the water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. It is not worth the health risks to deal with sewage backups on your own.

If you find flooding from a sewage backup, toilet overflow, etc. in your bathroom, basement, or anywhere else in your home, it is wise and safer to call the professionals. We at SERVPRO have the means to safely extract and cleanup any water and sewage, as well as decontaminate the premises and dry out the structure. We can remove any building materials damaged by the sewage, including drywall and flooring; after demolition and drying is completed, we can even assist you in the rebuild process to ensure your property is restored "Like it never even happened."

SERVPRO is available 24/7/365 to take care of you! We operate locally in Elk Grove Village and we work all around the suburbs, including Palatine, Rolling Meadows, Schaumburg, Itasca, and Roselle. Call us at (847) 593-3055!

Best of Elk Grove Village Award

2/20/2020 (Permalink)

A multicolored glass award 2020 Best of Elk Grove Village Awards in the category of Fire & Water Damage Restoration

We have recently been awarded for the 2020 Best of Elk Grove Village Awards in the category of Fire & Water Damage Restoration. We are honored and humbled to be recognized as a local business in Elk Grove Village!

How We Were Selected, Per Elk Grove Village Award Program:

"Each year, the Elk Grove Village Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Elk Grove Village area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2020 Elk Grove Village Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Elk Grove Village Award Program and data provided by third parties."

About Elk Grove Village Award Program

"The Elk Grove Village Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Elk Grove Village area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Elk Grove Village Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy."

Check out the full press release here.

SERVPRO Specializes in Disaster Recovery for Homes and Businesses

1/31/2020 (Permalink)

An iPad and iPhone with the SERVPRO Ready app displaying on both Disaster waits for nobody. SERVPRO is ready 24/7 to respond and get your business back up and running!

SERVPRO provides excellent cleaning and restoration services for any size disaster. This extends not only to your home, but also your business. All our services, including fire & water damage cleanup, mold remediation, biohazard & sewage cleanup, etc. are available to your commercial property, large or small.

According to industry studies, up to 50% of all business might not ever recover from a disaster. We want to work to ensure your business is not part of that statistic.

We understand that lost time equals lost revenue, and time is of the essence when dealing with any damages to your business. That is why we make it our priority to ensure your business is back up and running as soon as possible. Even if that means coming in after regular business hours, we can accommodate your schedule.

We value the many relationships we have established with businesses throughout the Elk Grove and Palatine area. One of the ways businesses can keep a direct line to us always is through the Emergency Ready Profile (ERP). This helpful tool is offered to your business completely for free, and it can help you minimize interruption to your business through establishing an immediate plan of action. Knowing what immediate steps to take and what to expect in advance can help with timely mitigation of further damages caused by water or fire. You can learn more about the ERP here.

Disaster can strike at any time; that’s why we at SERVPRO are available 24/7! Call us at (847) 593-3055 for quick emergency response to your disaster!