Recent Posts

Commercial Disinfecting in Your Area!

6/23/2022 (Permalink)

SERVPRO® is uniquely prepared during this unprecedented time to clean and disinfect your home according to the protocols set forth by the CDC and local authorities. With years of experience in dealing with biological contaminants and multiple Hospital-Grade, EPA-Registered Disinfectants that meet the standards set by the CDC, we will go beyond the scope of work that regular janitorial and cleanup staff would perform.

SERVPRO® employs protocols applicable to the category of exposure (CAT 1, 2, and 3).

CAT1 – Proactive and Preemptive Cleanup: This involves proactive cleaning and disinfection where there is NO active known threat of COVID-19 contamination or exposure. This procedure generally includes cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

CAT2 – High-Touch Cleanup: This involves a suspected case of COVID-19 exposure and requires additional cleaning and disinfecting of all high-touch nonporous and porous surfaces. High-touch includes regularly utilized surfaces, including counters, tabletops, doorknobs, bathroom fixtures, toilets, carpets, chairs, etc.

CAT3 – Enhanced Cleanup: This is employed for areas with confirmed COVID-19 exposure and requires enhanced cleaning that includes walls up to 8 feet but excludes ceilings.

If you are interested in our services, we are here to help. We remain an essential business and are operational 24 hours a day, seven days a week.

Ready to Partner with SERVPRO? Businesses Receive the Quickest Response Times to Water Damages When Partnered with SERVPRO!

6/21/2022 (Permalink)

Rows of equipment for commercial loss Large loss jobs require the best of the best for equipment!

When weather damage strikes your commercial property, it can be a difficult process to deal with. Business is interrupted, resulting in potential loss of revenue and customers. We at SERVPRO understand the urgency to get your business back up and running. As soon as we receive your call, making sure you and your property are taken care of is our priority.

Our highly trained crew chiefs and technicians are experienced and qualified to handle any size disaster. From large commercial lots to small mom and pop shops, no job is too big or too small for our team. In addition to our expertise, we at SERVPRO also value our customer relationships. From start to finish, we will make sure to stay in constant communication so we are on the same page. We aim to give you peace of mind in the midst of a stressful time. Check out testimonials from previous customers regarding our commercial work.

To further offer you peace and security, we offer a free consultation and emergency plan called the Emergency Ready Profile (ERP). This profile compiles all necessary building information needed in the event of an emergency, such as water and gas shutoff valve locations, emergency contact information, etc. In addition, through a mobile app, you will always have a direct line to our office, streamlining the restoration process even further. The ERP ensures that when disaster strikes, you are ready and prepared to tackle it head-on.

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows service these cities, as well as Medinah, Wood Dale, Inverness, and elsewhere around the Chicago suburbs. In the unfortunate event your business or commercial property is struck by disaster, call us any time 24/7 to begin the restoration process to get you back up and running! (847) 593-3055

Are You Ready For Summer Yet?

6/6/2022 (Permalink)

During the hottest months of the year, your home or property will be needing a little extra attention and inspection to help lower the cost of energy bills, operate safely, and overall function at a more efficient dynamic.

Here are just a few ways to ensure your home is ready for the summertime:

  • Seal any leaks around windows and door frames by applying caulking to seal in any missing spots to prevent cold air from escaping and to stop the hot air from entering your home. This simply task can improve efficiency and make your home more comfortable.
  • Check for leaking pipes for damage that occurred during the cold months of the year. Always begin by examining the pipes and removing any vegetation surrounding them. If a pipe has a leak the easy fix is to apply a foam covering, known as lagging, to the outside of the pipe to seal any cracks and leaks.
  • Inspect and clean your chimney. Typically, during the winter months your chimney tends to fill up. By hiring a professional to come out, inspect, and clean it out has a significant impact on decreasing the probability of a chimney fire.
  • Sufficient insulation in your attic can heavily reduce the amount of heat that escapes through the roof of your house. By doing this, you can also bring down energy costs, therefore reducing your mothy bill.
  • Another good tip is to locate if you have any water left over from draining your gutters or cleaning your drains. That water may be getting into your lead pipes, draining at the edge of your house, and flowing into your basement. To fix this, ensure you have trenches dug and underground pipes installed to keep roof water off and away from your property. Additionally, make sure all landscaping is slanting away from your property.

Call today at 847-593-3055!

What Sets Us Apart for Mitigation?

6/6/2022 (Permalink)

If you are experiencing water damage of any type in your home, contact our emergency service line 24/7, 365-days a year. We are here to quickly take care of water damage situations for you. Water leakage can cause significant damage to your home and belongings, which is why it is vital to respond to this situation immediately. Our highly trained staff makes your restoration process as stress-free as possible by keeping you informed and communicating with your insurance company to get the most out of your claim.

SERVPRO has IICRC-certified professionals who follow strict safety and health guidelines throughout the restoration process. Rest assured, our team has the equipment, resources, and expertise to perform any repairs, replacements, or reconstruction projects necessary for the restoration.

SERVPRO always strives to be Faster To Any Disaster. With an entire Green Fleet of vehicles, stocked and ready to deploy, our technicians are ready to provide you with professional restoration done right. Contact SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle for full-service solutions throughout the Chicago suburbs. (847) 593-3055

Handling Commercial Flooding

5/19/2022 (Permalink)

The disruption that flooding and water damage can bring to a commercial property in Palatine can be costly. Insurance companies may help to pay for the actual damages, but they rarely cover lost revenue. SERVPRO emphasizes speed and timeliness in our commercial restoration projects to help get businesses back up and running.

Response Time

We are on hand 24/7 and our crews are able to arrive on-site with the proper equipment within four hours of your first call. By responding quickly, we help to prevent further damage and materials soaking, saving days or even weeks of restoration time.

Fast And Heavy Equipment

We equip our crews with industrial-grade drying and restoration equipment to ensure they perform as quickly and effectively as possible. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery pack a solid punch.

Trained, Certified, And Helpful Staff

Be it our technicians, inspectors, or office representatives, SERVPRO is renowned for our friendly and helpful staff. Technicians are happy to explain what they're doing to you, and our representatives can help communicate on your behalf with insurance companies and other relevant parties. Our staff will work with you to get the job done as smoothly and quickly as possible, and we are open and welcome to any questions or requests.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055.

Why You Should Choose SERVPRO for Your Home!

4/1/2022 (Permalink)

Here at SERVPRO of Elk Grove, we make it a priority to ensure  our customers are taken care of from the first call to our office until the final walkthrough of the mitigation project. We are consistently taking the extra steps to let our customer know we are with them through every step. Our crew chiefs and technicians are exceptionally trained in water mitigation, mold removal, fire restoration, cleaning of structures and contents as well as carpet cleanings. No matter what your need is- our team can handle it.

We love to work alongside your insurance company and adjusters to make sure you are up to speed on every aspect during the project. From our initial inspection at the property, we will be communicating with your adjuster to let them know our plan and course of action to get your home back to the way it was. Additionally, our highly trained crews will be letting you know how we plan to restore the damaged areas before the work has been started so that you can prepare to help move your personal contents from affected areas.

Not only does SERVPRO of Elk Grove have a knowledgeable staff, they also will come equipped with the most efficient drying equipment there is on the market. From air movers to large dehumidifiers and HEPA air scrubbers- this equipment matched with the training of our crew chiefs will be the most effective way to dry the affected materials in the shortest time frame possible. Thus, resulting in getting your home back to the way it was sooner.

For more information be sure to check out our SERVPRO of Elk Grove website for more insight on how we take care of water, mold, fire, cleaning, and contents!

How We Handle Damaged Hardwood Floors

3/17/2022 (Permalink)

A strong storm can push large amounts of water through an Elk Grove home in just a few hours. Once the water is removed, you may find your hardwood flooring buckled, cupped, or warped, which is common after a flood disaster. SERVPRO will work to not only dry your property, but to also restore your damaged hardwood flooring.

Although the effects are quick to start, we can often prevent them from being permanent. Buckling is evident by the boards swelling higher than the ones next to them. With cupping and warping, floorboards twist in place, and if enough water has gotten into the boards, they pop up from the sub-floor.

Before we start any work, we first have to test and lower the moisture content to twelve percent or lower if possible. If the wood is too damp, any efforts to remove damage will only cause more. Depending on how high the number is, it could take as long as four or five weeks to bring it down to a safe level.

We begin with dehumidifiers to lower the humidity of the affected rooms to under forty-five percent. At that point, SERVPRO technicians set up air movers to blow warm air over and under the floorboards. This increased airflow and the higher temperature slowly draws out the moisture from the wood where the dehumidifiers absorb it.

When the humidity gets down to sixteen percent, we can safely install space heaters to quickly raise the temperature without causing secondary damage to the wood. It also increases evaporation which increases the effectiveness of the dehumidifiers.

With the moisture content now at a safe level, we can safely sand off any bulges and twists. Not only can we eliminate most of the visual loss, but our team members also disguise any repair efforts through carefully refinishing the repaired wood. In cases where the damage is too severe, we can sand down replacement boards to fit precisely.

If you find your hardwood flooring damaged by a flood, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle will make every effort to provide you with a floor indistinguishable from the original. It is not a quick or straightforward task, but it is one we have provided our neighbors for almost twenty years. Call us at (847) 593-3055 today to get started.

SERVPRO Restoration Service for the Insurance Industry

2/8/2022 (Permalink)

As a leader in fire and water cleanup and restoration, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle offers your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

SERVPRO understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. SERVPRO professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

For more information- feel free to call the office or find additional information on our website! 

(847) 593-3055

The Plan for Any Disaster Using Our Emergency Ready Profiles!

2/4/2022 (Permalink)

According to industry research, as many as 50% of businesses may never recover following a disaster. Of those that do survive, it's likely because there was a preparedness plan in place.

With SERVPRO's Emergency Ready Profile (ERP), you minimize business interruption by having an immediate plan of action at no cost. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

With the ERP, you can have the critical information needed, such as emergency and primary contact information, gas and water shutoff locations, and priority areas in the building, to begin mitigation and recovery services immediately when you need it. Everything will be compiled into a concise Profile Document as well as a mobile app called Ready Plan for quick and easy accessibility. 

By working with SERVPRO to develop your ERP, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Categories and Classes of Water

1/17/2022 (Permalink)

Category refers to the type of water affecting the structure.

Cat 1 (Clean): Water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples include: broken water supply lines; melting ice or snow; falling rainwater; or broken toilet tanks.

Cat 2 (Gray): Water contains significant contamination and can potentially cause discomfort or sickness if contacted or consumed by humans. Examples include: discharge from dishwashers or washing machines; overflows from washing machines; or toilet overflows with some contaminants.

Cat 3 (Black): Water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples include: sewage; rising water from rivers and streams; waste line backflow; or water with traces of regulated or hazardous materials such as pesticides or toxic organic substances.


Class refers to how much water and how the water has affected the structure.

 Class 1 – least moisture absorption (less than ~5% of combined floor, wall and ceiling surface area)

Class 2 – significant moisture absorption (~5% to ~40% of combined surface area)

Class 3 – greatest moisture absorption (more than ~40% of combined surface area)

Class 4 – deeply held or bound water into low evaporation materials (e.g. plaster, wood, concrete, masonry) or assemblies (e.g. multilayer wallboard, subfloors)

We at SERVPRO service the Chicagoland area, including Elk Grove, Schaumburg, Palatine, Rolling Meadows, and the surrounding area. For a fast 24/7 emergency response, call (847) 593-3055!