Recent Posts

Rebuilding After a Sewage Loss in a Schaumburg Commercial Building

8/12/2019 (Permalink)

Emergency water mitigation services are especially important if your commercial property suffers a sewage backup. Because of the dirt and contaminants present in the water, your property may suffer extensive damage that may be hard to recover from. SERVPRO can help you not only dry and decontaminate your property after a sewage water loss, but also help put your property back together.

This particular property in Schaumburg had various rooms throughout flooded by sewage water. SERVPRO was called in after hours to remove damaged materials such as flooring and drywall, followed by cleaning and disinfecting using a power anti-microbial agent. Finally, drying equipment was placed for three days to dry out the premises.

After the mitigation work was completed, a plan was enacted to put everything back together. This gave the building owners a chance to upgrade a few things, including the flooring in the bathroom pictured here. These before & after shots showcase the results of the mitigation work, as well as the results of the rebuild afterwards.

Like it never even happened.

We at SERVPRO treat every job with the same level of quality and care, no matter how large or small. Call us 24/7 at (847) 593-3055 to begin the process today!

SERVPRO Takes Special Care of Your Contents After Water Damage Disasters

8/6/2019 (Permalink)

It is a stressful time when your basement floods. Not only may you worry about damage to your carpet and walls, but you may also worry about damage to your personal belongings. Property damage can be repaired, but some of these valuable items may be irreplaceable. 

We at SERVPRO understand your concern, and that is why we take extra care to ensure your personal belongings are well taken care of. We will work closely with you and your insurance to go through each item you have concerns about to determine whether they are salvageable. We will never throw anything away without express permission from you. Our drying equipment can be strategically placed to not only dry out your property, but also wet items. We also provide pack out services to move unaffected items from the premises to ensure no further damage is caused in the mitigation process.

Photos, documents and other paper goods are especially susceptible to water damage. Before you write these off as a loss, SERVPRO also offers state-of-the-art document restoration services. Utilizing vacuum freeze drying technology, SERVPRO's patented document drying chambers can rescue these valuable documents and restore them to "like new" condition. Ask your crew chief about document drying services, and we can have a conversation with your adjuster about coverage under your policy. 

Faster to Any Size Disaster

Time is of the essence when it comes to water damage, not just for your property, but also your personal belongings. SERVPRO is ready and available 24/7 to provide faster water damage restoration services, preventing any further damage. Call us at (847) 593-3055 to begin the mitigation process right away!

2019 SERVPRO First Responder Bowl to be Played December 30

8/1/2019 (Permalink)

The SERVPRO First Responder Bowl is set for Monday, Dec. 30.
Kickoff is set for 11:30 a.m. CT (12:30 p.m. ET) and the matchup will be on ESPN. The game is slated to be a matchup of schools from the Big 12 Conference and Conference USA.

In December of 2014, the bowl began honoring first responders including police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency. In 2018, the game was renamed to reflect the efforts to show appreciation to first responders.

Schools who have competed in the First Responder Bowl include: Army West Point, Boise State, Boston College, Houston, Illinois, Louisiana Tech, North Texas, Northwestern, Oklahoma State, Penn State, Purdue, Southern Miss, Texas Tech, UNLV, Utah, Washington and West Virginia.

For additional information about the SERVPRO First Responder Bowl, please visit and follow on Facebook and Twitter.

The SERVPRO First Responder Bowl is one of 15 bowl games owned and operated by ESPN Events, a division of ESPN.

DryMax Dehumidifier: Performance and Efficiency All In One Small Package

7/31/2019 (Permalink)

The DryMax by Phoenix is a portable and convenient piece of equipment that does not sacrifice performance, and we're excited to put it to good use!

We at SERVPRO have recently acquired some new equipment, including the DryMax from Phoenix, which packs a lot of performance into a small package. Weighing a mere 63 lbs, this tiny little guy can remove 80 PPD (pints per day) and uses only 5.7 amps, making for an extremely effective and efficient drying machine. In addition to its drying power, its small size also makes it incredibly versatile, from the largest rooms to the tiniest crawlspaces.

The DryMax by Phoenix is a portable and convenient piece of equipment that does not sacrifice performance, and we're excited to put it to good use!

For more info, check out Phoenix's website.

Flooded Basements are SERVPRO's Speciality

7/31/2019 (Permalink)

It happens to everyone. Sump pumps fail, pipes burst, sewer lines back up. There are a myriad of reasons basements may flood, and we at SERVPRO have seen it all. Luckily, we are IICRC certified professionals, meaning we utilize industry-standard practices and procedures to make sure your flooded basement is properly taken care of.

After the initial assessment, a crew chief will discuss with you and (if going through insurance) your adjuster regarding the work to be performed, ensuring everything we do is pre-approved and signed off on. When done properly, your basement can be dried out within three days by following standard procedures and utilizing the most effective drying equipment available. 

24/7 Response

At SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows, we understand time is of the essence when it comes to saving your flooded basement. That is why we make ourselves available 24/7, with an on call crew ready to respond to your emergency situation and be Faster to Any Size Disaster. Call us today at (847) 593-3055 to begin the restoration process!

What Now? How to Navigate the Aftermath of a Disaster

7/26/2019 (Permalink)

It can be a stressful and disorienting time after your home suffers fire or water damage, especially if the damage is particularly devastating. There are many steps to take to move on from this incident, and it can be overwhelming to figure out what to do next. This blog aims to give some guidance to help move you in the right direction in the aftermath of a disaster.

Take Care of Yourself and Family

Contact your local disaster relief service, such as the American Red Cross or the Salvation Army. They can help you find a place to stay, as well as food, clothing, and medicine. Make sure that you have a safe place to live temporarily. Get plenty of rest and ask for help; do not try to do it all alone.

Help Your Pets

Try to leave pets with a family member, friend or veterinarian if you are visiting or cleaning your property. Keep your pets out of the house until the cleanup is complete to keep them safe.

Security and Safety

Do NOT enter a damaged property unless the fire department says it is safe. Watch for damage caused by the incident; roofs and floors may be damaged and could fall. The fire department will make sure the utility services (water, electricity, and gas) are safe to use. If they are not safe, firefighters will have your utilities turned off or disconnected before they leave. DO NOT try to turn them back on yourself. Contact your police department to let them know that you will be away from your property.

Contact Your Insurance Company

Contact your insurance company right away. Your property will have immediate needs such as covering windows, doors and more.

If you do not have insurance, there are organizations that can help, such as:

  • American Red Cross
  • Religious organizations
  • Public agencies, such as the public health department
  • State or municipal emergency services office


Get in touch with your landlord or mortgage lender ASAP. Contact your credit card company to report credit cards that were lost in the incident and request replacement. Save all of your receipts for any money you spend; these may be needed later by the insurance company to prove any losses claimed on your tax return.

Handling the Damage

Call a company that specializes in cleaning and/or restoring personal items, such as SERVPRO. Whether you or your insurer buys this type of service, be clear on who will pay for it. Be sure to ask for an estimate of cost for the work and agree to it in writing. 


  • Secure your home against more damage
  • Estimate and repair damage to your property and renew items of personal property
  • Store repaired household items until needed

24/7 Services

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to respond 24/7 to your emergency. Contact (847) 593-3055 for service that is Faster to Any Size Disaster!

SERVPRO Takes Care of Any Size Fire Damage Disaster In Your Roselle Home

7/15/2019 (Permalink)

Fire damage can be a devastating experience for any homeowner. After the firefighters leave, you're left to deal with structural damage, as well as damaged personal belongings. We understand how trying this time can be, and we at SERVPRO are ready to help you.


SERVPRO is a preferred vendor for many insurance companies. We make sure to stay in contact with your adjuster to ensure you are covered for the work we do. Anything we can do to make this situation less stressful for you, we are willing to do so!

Hidden Soot Odor

The problem with fire damage is, even after the most obvious visual damage is removed or cleaned, there can still be a lingering smoke odor. Heavily sooted areas can be easy to spot, but there can still be hidden soot in your walls, ceilings, carpet, contents, etc. that emits an odor. Our staff is properly trained to take care of fire damage that covers every nook and cranny of your property. Every surface is tested and wiped with a chem sponge that helps draw out any hidden soot, followed by wet wiping with powerful cleaning and deodorizing chemicals. Finally, if there is still a lingering smell, an ozone chamber can be set up to further neutralize any odors left behind.


Have a large number of contents? No need to worry; SERVPRO also provides pack-out services for temporary storage at our warehouse. In addition, we can also clean salvageable contents from soot and smoke damage, keeping detailed inventory for insurance purposes. We can even help with hard-to-clean items such as clothing, electronics, paintings, documents, etc. 

24/7 Disaster Recovery Services

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to respond 24/7 for any size disaster. Call us today at (847) 593-3055!

Common Water Issues for Businesses

6/28/2019 (Permalink)

For a commercial property owner in Schaumburg, IL, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

When your business is affected by water damage, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready and available 24/7 to begin emergency services. Call us at (847) 593-3055!

Are You Prepared for a Thunderstorm?

6/28/2019 (Permalink)

During this time of year in Elk Grove, we can experience a lot of rain which can lead to thunderstorms. It’s important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, floods, and tornadoes. Think about an emergency shelter and evacuation plan. Below we have a few suggestions to make sure you and your family are ready for whatever happens. 

Protect your electronics

Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm. 

Prepare for power outages

Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. If these food items rise above 40 degrees for 2 hours or more, they should be disregarded. Call your local power company to inform them of the outage and to get information regarding when the power should be restored. 

Stay away from power lines

Do not go near power lines should they fall to the ground, they can be very hazardous. Call 911 if you see downed power lines. 

Go inside when you hear thunder

If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, therefore, make sure to go inside when thunder occurs. 

Seek shelter

There are many different natural elements which can occur and be harmful when outside during a disaster. Therefore, during a storm, it is important to seek shelter and be safe. If your inside, a good place to be is at the lowest level of your home. If you have a basement or storm cellar you can hang out in until the storm passes. 

Keep an emergency kit ready

Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets extra batteries, a radio, and a first aid kit. 

If you have an emergency does strike your home during a thunderstorm, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to help get your life back to normal. Call us any time day or night, we are always ready to help. (847) 593-3055

Fast Extraction Techniques For Water Damaged Roselle Apartments

6/28/2019 (Permalink)

Fast Extraction Techniques For Damaged Roselle Apartments

Apartment buildings in Roselle dealing with the devastating effects of any loss incident can see these symptoms penetrate wall cavities and permeate shared construction elements to affect multiple units simultaneously. This situation is true when it comes to water loss incidents, as substantial events can allow for heavy pooling and standing water to remain in the apartment, which can move between units to cause more damage. We have experienced and dedicated professionals who can help.

When these damages occur, water removal is a vital service that your Roselle apartment needs right away. The worse the conditions are in your property, the more that one can assume the incident and its symptoms have spread to the other residences that share walls and floors. Our SERVPRO professionals arrive with the full measure of our cleaning, drying, and extraction equipment, helping our entire roster on-site to begin vital mitigation and recovery work right away.

The objective of our professionals when we first reach a damaged apartment is to work to keep the situation from getting worse. Often mitigation can address the spread of effects, but our specialists do not fully understand the extent of the damage until we employ our advanced hygrometers, moisture content readers, and thermal imagery devices to note specifically the path that the water damage has taken throughout the building.

Standing water presents threats to not only the flooring and the structural integrity of specific areas of your apartment, but penetration of this flooring can lead to water damage in the level below you as well. We have an array of extraction tools capable of reaching inaccessible areas and powerful enough to remove standing water at a rate of 300 psi. We always have the right tool for the job.

Extraction is a vital component of recovery when water loss incidents affect apartment buildings. Our team can respond quickly to these emergencies with the experience and tools to help. Give our technicians a call anytime that you need us at (847) 593-3055.