Recent Posts

Emergency Response Restoration Services for Any Size Flood Disaster

12/3/2018 (Permalink)

Storm Damage Emergency Response Restoration Services for Any Size Flood Disaster Warmer winter temperatures may cause flood damage to your home from melting snow.

With changing weather patterns, we often experience warmer days during the winter. These warmer temperatures can lead to significant amounts of melting snow. Unable to seep into the still-frozen ground, this water can only flow horizontally, at times entering homes.

SERVPRO's professional team has extensive experience in all sizes and types of flood mitigation. No damage is too small nor too large for us to handle. Because water damage worsens as time goes on, we are always Faster To Any Size Disaster to reduce the risk of further damage.

Certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), our technicians know which steps to take and when. Using the latest technology and equipment, we can thoroughly dry a saturated home in a strategic and timely manner to save your property and personal belongings. We will also check for potential microbial growth and contamination to ensure proper remediation is taking place.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle can help your family recover quickly from any amount of flood damage that your home experiences, making everything clean and safe again, “Like it never even happened.” Call us at (847) 593-3055 to contact our 24-hour service. We never close and are always ready to help you, no matter what emergency your home endures.

SERVPRO is a BBB Accredited Business

12/3/2018 (Permalink)

Why SERVPRO SERVPRO is a BBB Accredited Business SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is proud to be a BBB Accredited Business.

Consumers turn to the Better Business Bureau (BBB) to look for businesses that operate with honesty and integrity. BBB Accreditation is built on these eight standards:

  1. Build Trust
  2. Advertise Honestly
  3. Tell the Truth
  4. Be Transparent
  5. Honor Promises
  6. Be Responsive
  7. Safeguard Privacy
  8. Embody Integrity

A business is accredited by the BBB when they demonstrate these traits, and SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is proud to be a BBB Accredited Business.  When you choose SERVPRO, you can be confident you are choosing a company you can trust in and that will look out for your best interests.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is available 24/7 to respond to your emergency. Call us at (847) 593-3055!

Learn more about the Better Business Bureau by clicking here.

SERVPRO First Responder Bowl 2018 at Cotton Bowl Stadium

11/30/2018 (Permalink)

Why SERVPRO SERVPRO First Responder Bowl 2018 at Cotton Bowl Stadium Tune into the SERVPRO First Responder Bowl on December 26 at 12:30 p.m. CT (1:30 p.m. ET) televised on ESPN.

In a joint effort to honor the service and sacrifice of America’s First Responders, the annual college football bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl. Kickoff for the newly christened SERVPRO First Responder Bowl is set for December 26 at 12:30 p.m. CT (1:30 p.m. ET) and will be televised by ESPN. The agreement between ESPN Events and SERVPRO was brokered by Denver-based Impression Sports & Entertainment.

"We are truly grateful for all first responders’ sacrifice and service,” said Brant Ringler, Executive Director of the SERVPRO First Responder Bowl. “It is a tremendous privilege to honor these brave men and women who protect our communities 24/7/365. As this game continues to grow, so do our ties with first responders. Additionally, having a sponsor like SERVPRO who works along-side and supports these community heroes reinforces our goals of recognizing our first responders.”

"We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country" said Sue Steen, CEO of SERVPRO Industries, Inc. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

The 2018 SERVPRO First Responder Bowl is the ninth edition of the bowl game, formerly known as the Heart of Dallas Bowl, and part of the 89-year history of games being played at Cotton Bowl Stadium on the grounds of Dallas’ Fair Park, which features 227 acres of museums, attractions, history, art and performances located in the heart of the ninth largest city in the United States.

First responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

“This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” Dallas Fire-Rescue Fire Chief David Coatney said.

“We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” said Dallas Police Chief U. Renee Hall.

The SERVPRO First Responder Bowl tickets started selling in September. Tickets for First Responders will continue to be underwritten by our corporate sponsors. Anyone wanting more information on the bowl game can visit www.firstresponderbowl.com

Restoration Services for the Insurance Industry

11/30/2018 (Permalink)

Why SERVPRO Restoration Services for the Insurance Industry Trust SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle to help with your customer's restoration needs.

As a leader in fire and water cleanup and restoration, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle offers your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

SERVPRO understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. SERVPRO professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO can provide an itemized loss inventory, with a full report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to our technicians and insurance clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim, not to deal with problems from vendors. Working together, we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO’s documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Call SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle today at (847) 593-3055!

Quality Mold Remediation Services For Your Home

11/20/2018 (Permalink)

Mold Remediation Quality Mold Remediation Services For Your Home If you find yourself facing mold problems, give us a call.

Finding mold damage in your home can be stressful, though it is a common occurrence. Mold only needs three ingredients to flourish: moisture, food to feed off of, and the right temperature. It is typical for mold spores to catch a ride on household pets, your shoes, or fly into your home through a window. Under the right circumstances, you'd be shocked how easy it is for mold growth to begin.

If you find yourself facing mold problems, give us a call. SERVPRO mold remediation specialists are AMRT-certified and available 24/7, including holidays. We take pride in providing quality mitigation services you can count on and help limit any losses you might experience resulting from mold contamination found in your home.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle provides quality mold remediation services throughout the area. We have an entire staff of highly-trained professionals ready and willing to assist you with returning your home to a clean, safe, and secure place for you and your family to enjoy for years to come. (847) 593-3055

Holiday Cooking Fire Safety

11/19/2018 (Permalink)

Fire Damage Holiday Cooking Fire Safety Did you know that Thanksgiving, Christmas Eve and Christmas Day are peak days for home cooking fires?

The holiday season brings family together for good times and good cheer. But did you know it also brings a higher risk of home cooking fires?

In 2015, there were around 1,760 home cooking fires on Thanksgiving alone, with unattended cooking being the leading cause. In addition, 55% of people injured were attempting to put the fire out themselves. 

Keep your home and your family safe this holiday season by following these safety tips:

  • Check to see if your smoke alarms are working by pressing the test button.
  • Keep an eye on your food! Stay in the kitchen when you are cooking on the stovetop. Do not leave home with a turkey cooking in your oven.
  • Make sure your stovetop is free of any potentially flammable objects (towels, paper, cardboard, etc.).
  • Keep children under age 5 away from the stove.
  • Be sure electric cords from kitchen appliances (such as coffee makers, plate warmers, mixers, etc.) are not dangling off the counter within easy reach of children.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready 24/7, even on holidays, to respond to any emergency disaster. If your home has suffered from fire damage, call us! (847) 593-3055

Water Damage Restoration Services Available For Your Firm

11/19/2018 (Permalink)

Commercial Water Damage Restoration Services Available For Your Firm You can rest assured having qualified professionals addressing the water damage to your property.

There are a variety of water issues that can affect how your firm operates, some of which may leave you wondering whether you can recover at all. Plumbing problems, fire suppression system malfunctions, or faulty equipment can all take their toll, causing water damage where you would least expect. If you are currently experiencing water damage in your firm, call our office for professional assistance today. Our IICRC-certified technicians can provide you with a variety of services to help restore damage to your property while also assisting with the recovery of many business assets.

As a law or accounting firm, you likely have a variety of electronic equipment, printers, photocopiers, computers, phones or even advanced technology, such as tablets, projectors, and more, all of which respond poorly to water intrusions. SERVPRO takes all of this into account, spending the time needed to retrieve and address these items carefully.

By paying close attention to each workstation affected by the event, we can save many items you may consider lost. SERVPRO technicians do a lot more than remove water and repair damage to your walls. We perform precision work that ensures your firm recovers as quickly and efficiently as possible while limiting any losses your company might experience.

SERVPRO technicians perform restoration services on your property as safely as possible, cordoning off damaged areas, eliminating possible hazards that could affect your employees. We make it entirely possible to maintain operations while your restoration is still underway.

With expertly trained technicians available anytime, day or night, we help limit any interruptions to the productivity of your staff and keep you moving forward after an emergency occurs. You can rest assured having qualified professionals addressing the water damage to your property.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle assists with water emergencies of all shapes and sizes, ensuring you have the help you need available when it is needed the most. Call for fast, efficient restoration services, today (847) 593-3055.

How SERVPRO Handles Hardwood Flooring Damaged By Flooding

10/24/2018 (Permalink)

Storm Damage How SERVPRO Handles Hardwood Flooring Damaged By Flooding SERVPRO has the expertise and experience to dry out and repair your hardwood floors after a flood "Like it never even happened."

A strong storm can push large amounts of water through a home in just a few hours. Once the water is removed, you may find your hardwood flooring buckled, cupped, or warped, which is common after a flood disaster. SERVPRO will work to not only dry your property, but to also restore your damaged hardwood flooring.

Although the effects are quick to start, we can often prevent them from being permanent. Buckling is evident by the boards swelling higher than the ones next to them. With cupping and warping, floorboards twist in place, and if enough water has gotten into the boards, they pop up from the sub-floor.

Before we start any work, we first have to test and lower the moisture content to twelve percent or lower if possible. If the wood is too damp, any efforts to remove damage will only cause more. Depending on how high the number is, it could take as long as four or five weeks to bring it down to a safe level.

We begin with dehumidifiers to lower the humidity of the affected rooms to under forty-five percent. At that point, SERVPRO technicians set up air movers to blow warm air over and under the floorboards. This increased airflow and the higher temperature slowly draws out the moisture from the wood where the dehumidifiers absorb it.

When the humidity gets down to sixteen percent, we can safely install space heaters to quickly raise the temperature without causing secondary damage to the wood. It also increases evaporation which increases the effectiveness of the dehumidifiers.

With the moisture content now at a safe level, we can safely sand off any bulges and twists. Not only can we eliminate most of the visual loss, but our team members also disguise any repair efforts through carefully refinishing the repaired wood. In cases where the damage is too severe, we can sand down replacement boards to fit precisely.

If you find your hardwood flooring damaged by a flood, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle will make every effort to provide you with a floor indistinguishable from the original. It is not a quick or straightforward task, but it is one we have provided our neighbors for almost twenty years. Call us at (847) 593-3055 today to get started.

Expert Water Damage Restoration Services Available Through SERVPRO

10/12/2018 (Permalink)

If you are experiencing water damage of any type in your home, contact our emergency service line 24/7, 365-days a year. We are here to quickly take care of water damage situations for you. Water leakage can cause significant damage to your home and belongings, which is why it is vital to respond to this situation immediately. Our highly trained staff makes your restoration process as stress-free as possible by keeping you informed and communicating with your insurance company to get the most out of your claim.

SERVPRO has IICRC-certified professionals who follow strict safety and health guidelines throughout the restoration process. Rest assured, our team has the equipment, resources, and expertise to perform any repairs, replacements, or reconstruction projects necessary for the restoration.

SERVPRO always strives to be Faster To Any Disaster. With an entire Green Fleet of vehicles, stocked and ready to deploy, our technicians are ready to provide you with professional restoration done right. Contact SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle for full-service solutions throughout the Chicago suburbs. (847) 593-3055

Hidden Mold in Low Traffic Areas of Your Home

10/1/2018 (Permalink)

Mold Remediation Hidden Mold in Low Traffic Areas of Your Home Condensation in your basement may cause mold growth.

In the Chicago suburbs, the winter months are full of temperature fluctuations. In areas with little or no insulation, such as your basement, these drastic temperatures changes can cause condensation to form on walls and other hard surfaces. This increase in moisture is the perfect environment for mold growth.

Because these areas are usually not frequently occupied, mold growth in these areas can be hard to spot. Luckily, experienced SERVPRO professionals work in every part of the home, from general living areas to hard-to-reach places such as attics, basements and crawlspaces. After testing is performed to determine the presence of mold, our technicians work quickly to begin remediation.

If spotted early enough, demo and removal of damaged materials may not be required. With proper cleaning and preventative treatment, our technicians may be able to thoroughly kill mold growth while saving affected materials. In basements, preventative measures may also include the installation of dehumidifiers and sump pumps. After the damage is cleaned, we spray all affected areas with with a fast-drying and safe anti-microbial agent to ensure further prevention of mold growth.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready and available to help you protect your home from mold. Mold damage can create a multitude of problems if not remediated quickly. Do not hesitate to call us 24/7, (847)593-3055!