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Fire & Water - Cleanup & Restoration

Archived Blog Posts

DryMax Dehumidifier: Performance and Efficiency All In One Small Package

7/31/2019 (Permalink)

The DryMax by Phoenix is a portable and convenient piece of equipment that does not sacrifice performance, and we're excited to put it to good use!

We at SERVPRO have recently acquired some new equipment, including the DryMax from Phoenix, which packs a lot of performance into a small package. Weighing a mere 63 lbs, this tiny little guy can remove 80 PPD (pints per day) and uses only 5.7 amps, making for an extremely effective and efficient drying machine. In addition to its drying power, its small size also makes it incredibly versatile, from the largest rooms to the tiniest crawlspaces.

The DryMax by Phoenix is a portable and convenient piece of equipment that does not sacrifice performance, and we're excited to put it to good use!

For more info, check out Phoenix's website.

Flooded Basements are SERVPRO's Speciality

7/31/2019 (Permalink)

It happens to everyone. Sump pumps fail, pipes burst, sewer lines back up. There are a myriad of reasons basements may flood, and we at SERVPRO have seen it all. Luckily, we are IICRC certified professionals, meaning we utilize industry-standard practices and procedures to make sure your flooded basement is properly taken care of.

After the initial assessment, a crew chief will discuss with you and (if going through insurance) your adjuster regarding the work to be performed, ensuring everything we do is pre-approved and signed off on. When done properly, your basement can be dried out within three days by following standard procedures and utilizing the most effective drying equipment available. 

24/7 Response

At SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows, we understand time is of the essence when it comes to saving your flooded basement. That is why we make ourselves available 24/7, with an on call crew ready to respond to your emergency situation and be Faster to Any Size Disaster. Call us today at (847) 593-3055 to begin the restoration process!

What Now? How to Navigate the Aftermath of a Disaster

7/26/2019 (Permalink)

It can be a stressful and disorienting time after your home suffers fire or water damage, especially if the damage is particularly devastating. There are many steps to take to move on from this incident, and it can be overwhelming to figure out what to do next. This blog aims to give some guidance to help move you in the right direction in the aftermath of a disaster.

Take Care of Yourself and Family

Contact your local disaster relief service, such as the American Red Cross or the Salvation Army. They can help you find a place to stay, as well as food, clothing, and medicine. Make sure that you have a safe place to live temporarily. Get plenty of rest and ask for help; do not try to do it all alone.

Help Your Pets

Try to leave pets with a family member, friend or veterinarian if you are visiting or cleaning your property. Keep your pets out of the house until the cleanup is complete to keep them safe.

Security and Safety

Do NOT enter a damaged property unless the fire department says it is safe. Watch for damage caused by the incident; roofs and floors may be damaged and could fall. The fire department will make sure the utility services (water, electricity, and gas) are safe to use. If they are not safe, firefighters will have your utilities turned off or disconnected before they leave. DO NOT try to turn them back on yourself. Contact your police department to let them know that you will be away from your property.

Contact Your Insurance Company

Contact your insurance company right away. Your property will have immediate needs such as covering windows, doors and more.

If you do not have insurance, there are organizations that can help, such as:

  • American Red Cross
  • Religious organizations
  • Public agencies, such as the public health department
  • State or municipal emergency services office

Finances

Get in touch with your landlord or mortgage lender ASAP. Contact your credit card company to report credit cards that were lost in the incident and request replacement. Save all of your receipts for any money you spend; these may be needed later by the insurance company to prove any losses claimed on your tax return.

Handling the Damage

Call a company that specializes in cleaning and/or restoring personal items, such as SERVPRO. Whether you or your insurer buys this type of service, be clear on who will pay for it. Be sure to ask for an estimate of cost for the work and agree to it in writing. 

SERVPRO can:

  • Secure your home against more damage
  • Estimate and repair damage to your property and renew items of personal property
  • Store repaired household items until needed

24/7 Services

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to respond 24/7 to your emergency. Contact (847) 593-3055 for service that is Faster to Any Size Disaster!

SERVPRO Takes Care of Any Size Fire Damage Disaster In Your Roselle Home

7/15/2019 (Permalink)

Fire damage can be a devastating experience for any homeowner. After the firefighters leave, you're left to deal with structural damage, as well as damaged personal belongings. We understand how trying this time can be, and we at SERVPRO are ready to help you.

Insurance

SERVPRO is a preferred vendor for many insurance companies. We make sure to stay in contact with your adjuster to ensure you are covered for the work we do. Anything we can do to make this situation less stressful for you, we are willing to do so!

Hidden Soot Odor

The problem with fire damage is, even after the most obvious visual damage is removed or cleaned, there can still be a lingering smoke odor. Heavily sooted areas can be easy to spot, but there can still be hidden soot in your walls, ceilings, carpet, contents, etc. that emits an odor. Our staff is properly trained to take care of fire damage that covers every nook and cranny of your property. Every surface is tested and wiped with a chem sponge that helps draw out any hidden soot, followed by wet wiping with powerful cleaning and deodorizing chemicals. Finally, if there is still a lingering smell, an ozone chamber can be set up to further neutralize any odors left behind.

Contents

Have a large number of contents? No need to worry; SERVPRO also provides pack-out services for temporary storage at our warehouse. In addition, we can also clean salvageable contents from soot and smoke damage, keeping detailed inventory for insurance purposes. We can even help with hard-to-clean items such as clothing, electronics, paintings, documents, etc. 

24/7 Disaster Recovery Services

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to respond 24/7 for any size disaster. Call us today at (847) 593-3055!

Common Water Issues for Businesses

6/28/2019 (Permalink)

For a commercial property owner in Schaumburg, IL, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

When your business is affected by water damage, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready and available 24/7 to begin emergency services. Call us at (847) 593-3055!

Are You Prepared for a Thunderstorm?

6/28/2019 (Permalink)

During this time of year in Elk Grove, we can experience a lot of rain which can lead to thunderstorms. It’s important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, floods, and tornadoes. Think about an emergency shelter and evacuation plan. Below we have a few suggestions to make sure you and your family are ready for whatever happens. 

Protect your electronics

Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm. 

Prepare for power outages

Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. If these food items rise above 40 degrees for 2 hours or more, they should be disregarded. Call your local power company to inform them of the outage and to get information regarding when the power should be restored. 

Stay away from power lines

Do not go near power lines should they fall to the ground, they can be very hazardous. Call 911 if you see downed power lines. 

Go inside when you hear thunder

If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, therefore, make sure to go inside when thunder occurs. 

Seek shelter

There are many different natural elements which can occur and be harmful when outside during a disaster. Therefore, during a storm, it is important to seek shelter and be safe. If your inside, a good place to be is at the lowest level of your home. If you have a basement or storm cellar you can hang out in until the storm passes. 

Keep an emergency kit ready

Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets extra batteries, a radio, and a first aid kit. 

If you have an emergency does strike your home during a thunderstorm, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to help get your life back to normal. Call us any time day or night, we are always ready to help. (847) 593-3055

Fast Extraction Techniques For Water Damaged Roselle Apartments

6/28/2019 (Permalink)

Fast Extraction Techniques For Damaged Roselle Apartments

Apartment buildings in Roselle dealing with the devastating effects of any loss incident can see these symptoms penetrate wall cavities and permeate shared construction elements to affect multiple units simultaneously. This situation is true when it comes to water loss incidents, as substantial events can allow for heavy pooling and standing water to remain in the apartment, which can move between units to cause more damage. We have experienced and dedicated professionals who can help.

When these damages occur, water removal is a vital service that your Roselle apartment needs right away. The worse the conditions are in your property, the more that one can assume the incident and its symptoms have spread to the other residences that share walls and floors. Our SERVPRO professionals arrive with the full measure of our cleaning, drying, and extraction equipment, helping our entire roster on-site to begin vital mitigation and recovery work right away.

The objective of our professionals when we first reach a damaged apartment is to work to keep the situation from getting worse. Often mitigation can address the spread of effects, but our specialists do not fully understand the extent of the damage until we employ our advanced hygrometers, moisture content readers, and thermal imagery devices to note specifically the path that the water damage has taken throughout the building.

Standing water presents threats to not only the flooring and the structural integrity of specific areas of your apartment, but penetration of this flooring can lead to water damage in the level below you as well. We have an array of extraction tools capable of reaching inaccessible areas and powerful enough to remove standing water at a rate of 300 psi. We always have the right tool for the job.

Extraction is a vital component of recovery when water loss incidents affect apartment buildings. Our team can respond quickly to these emergencies with the experience and tools to help. Give our technicians a call anytime that you need us at (847) 593-3055.

Will You Be Ready When Disaster Strikes?

6/27/2019 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts (see below for suggestions).
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Wireless Emergency Alerts

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm’s way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

The FEMA App

This app allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go. It also has information on what to do before, during, and after different disasters. In the midst of an emergency, the app can give you directions to open shelters nearby, help you locate someone to talk to at a Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers.

This app is available to download for free for iOS and Android at the Apple Store and on Google Play.

Emergencies can happen anytime to anyone. Make sure to take action now to protect yourself, your family and your property. If disaster does strike your property, make sure to give SERVPRO a call at (847) 593-3055. We can help make the damage "Like it never even happened." 

What To Do About Water Main Issues

6/25/2019 (Permalink)

A copper water main has a life expectancy of 60-years, making it highly unlikely for you to experience a water main break during your lifetime, especially if you purchased your home new. For older homes, the age, corrosion, temperature fluctuation, and electrolysis may affect the durability of your piping.

It is still possible, however, for flood damage to occur in your home because of a broken water main. Therefore, it is important to understand what to look for if this becomes a problem for you.

  • Water pressure loss
  • Standing water
  • Sinkholes in your yard
  • Stream of water from your house to the roadway
  • If there is no water running in your house but you hear a gurgling or hissing noise where the pipe enters your house

Never attempt to repair a broken main on your own. Without the proper experience and resources, you are likely to cause more damage as well as jeopardize your safety. You can locate your main water shutoff and learn how to operate it successfully during an emergency. Otherwise, rely on SERVPRO to take care of the rest.

SERVPRO has access to the equipment and training necessary to locate and repair damaged piping, fix the grading in your yard after repairs have been made, and install additional drainage, sump pumps, or backflow valves where appropriate. Our IICRC-certified technicians will help you keep a close eye on these issues and get the help you need during an emergency. We have many services designed to address both exterior and interior issues caused by plumbing problems that occur in your home.

Give SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows a call today at (847) 593-3055 for assistance with your water main, or any issues concerning fire, water, mold, or storm damage that develop on your property. We are here to help!

Mold Remediation Services For Your Residential or Commercial Property

6/24/2019 (Permalink)

A Before and After shot of an attic mold remediation job we performed.

Whether it is visible staining or a musty smell, mold growth can be a bothersome issue to deal with for home and business owners. If you suspect mold growth in your property, there are several options to consider. 

  1. Pre-testing: To determine the extent of mold damage in your home or business, SERVPRO partners with trusted indoor environmental consultants to perform a thorough inspection of your property. A complete report on mold growth and air quality, as well as a scope of work for remediation, is provided in order to ensure proper remediation.
  2. Mold Remediation: Because our crew chiefs are Applied Microbial Remediation Technician (AMRT) certified, we are thoroughly equipped and experienced to handle mold damage of all shapes and sizes. From attics to basements to full scale cleanings, we aim to make the mold growth in your property "Like it never even happened." 
  3. Post-testing: To provide further peace-of-mind, post-testing assessments can be conducted to ensure proper remediation has been performed. 

Click here to see examples of our mold remediation work.

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready and available to address your mold damage needs. To begin the mold remediation process for your property, call us at (847) 593-3055!

Commercial Flood Damage Services in Schaumburg

6/24/2019 (Permalink)

The disruption that flooding and water damage can bring to a commercial property in Schaumburg can be costly. Insurance companies may help to pay for the actual damages, but they rarely cover lost revenue. SERVPRO emphasizes speed and timeliness in our commercial restoration projects to help get businesses back up and running.

Response Time

We are on hand 24/7 and our crews are able to arrive on-site with the proper equipment within four hours of your first call. By responding quickly, we help to prevent further damage and materials soaking, saving days or even weeks of restoration time.

Fast And Heavy Equipment

We equip our crews with industrial-grade drying and restoration equipment to ensure they perform as quickly and effectively as possible. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery pack a solid punch.

Trained, Certified, And Helpful Staff

Be it our technicians, inspectors, or office representatives, SERVPRO is renowned for our friendly and helpful staff. Technicians are happy to explain what they're doing to you, and our representatives can help communicate on your behalf with insurance companies and other relevant parties. Our staff will work with you to get the job done as smoothly and quickly as possible, and we are open and welcome to any questions or requests.

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055 for fast and reliable service you can count on!

From Retail Stores to Hotels, SERVPRO Handles Any Size Disaster!

6/24/2019 (Permalink)

In addition to restoration services for homeowners, we at SERVPRO also specialize in emergency cleaning and restoration for commercial businesses.

There's never a convenient time for damage to strike your business. Whether it’s fire, water, or mold damage, every hour you spend cleaning up yourself is an hour of lost revenue and productivity. Call the experts – we’re available 24/7 and because we are locally owned and operate in Elk Grove – we’ll get there fast and start helping you immediately.

Call Us for Emergencies With Your Business – (847) 593-3055

We specialize in the following types of emergency services:

  • Commercial Water Damage Mitigation & Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Events

We Have What It Takes To Restore Your Commercial Property

At SERVPRO, we know that cleaning and restoring commercial properties requires a unique blend of the right training, hands-on experience, and specialized equipment. We have the resources and expertise to give you excellent results while minimizing the disruption to your clients and your business.

We service the following types of commercial businesses:

  • Large Office/High-Rise Office Buildings
  • Large Retail/Big-Box Stores
  • Manufacturing & Industrial
  • High-Rise Residential
  • Hotels & Motels
  • Restaurants
  • Small Office Buildings
  • Apartment Buildings
  • Small Retail Stores

Our Specialty Commercial Cleaning Services

Whether you need to remove a pesky odor problem or you need to deep-clean flooring or carpets, you can depend on SERVPRO to get the job done right – the first time. We’ll respond to your call quickly and get to work immediately – making your business look its very best.

We offer a wide range of commercial cleaning services. From removing biohazard contaminants to removing lingering odors like cigarette smoke, SERVPRO has the specialized training and products to get your property back to business as soon as possible. We will help make it “Like it never even happened.”

Some of our commercial cleaning services include:

  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Vandalism

Have Questions? Call Us 24/7 – (847) 593-3055

Flood and Storm Damage: SERVPRO Has Your Back

6/24/2019 (Permalink)

Water damage to your Elk Grove home is a terrible inconvenience. Any leak or flood from a faucet, tub or pipes in your home carries with it the risk of flood damage throughout your house. Water might also enter your home from a storm or flood outside. Once water enters, it can migrate to any room in the house and damage the structure of the room such as the floors and ceilings and can also cause harm to your furniture and belongings. 

Flood damage to your property is a frustrating situation, and of course, you want to get it remedied as soon as possible. Luckily, SERVPRO technicians are experts for mitigating water damage. Our teams are trained to assess and deal with any water problem no matter how big or how small it is.

Our professional assessment of the situation begins when you contact our 24-hour help center. We understand that swift action reduces the risk of even more damage which is why we are available 24 hours a day, 365 days a year. Our professional office staff understands that this is a frightening and confusing time. We will ask you a series of questions about the flood to better understand your needs.

As soon as our technicians arrive to your home, they begin with a thorough assessment of the flood damage. We start with a visual inspection that includes looking at your walls, ceilings and carpets, as well as the floor under the carpets. We examine furniture and soft furnishings so we know what can and cannot be saved.

SERVPRO understands that even the most thorough visual inspection does not give a true picture of flood damage. That is why we train our technicians in the use of various detection devices to seek out all types of water damage. Moisture sensors are useful for examining soft materials such as carpet to determine the presence of water and the extent of the flood damage. Moisture meters show the amount of damp that is present and can be used to examine inside wall cavities and under wooden flooring so that our technicians know where water has migrated to and how deeply it has penetrated the materials.

Using professional equipment to examine your bedroom means not a single damaged patch goes untreated. We will ensure that there are no hidden issues that would potentially cause further problems down the road.

Do not panic about water damage to your home. Let SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows assess and remedy the situation. Call us at (847) 593-3055 for help.

Business and Property Owners in Elk Grove - Partner with SERVPRO for Fast Response to Your Weather Damage Emergency

6/3/2019 (Permalink)

We at SERVPRO understand the urgency to get your business back up and running.

When weather damage strikes your commercial property, it can be a difficult process to deal with. Business is interrupted, resulting in potential loss of revenue and customers. We at SERVPRO understand the urgency to get your business back up and running. As soon as we receive your call, making sure you and your property are taken care of is our priority.

Our highly trained crew chiefs and technicians are experienced and qualified to handle any size disaster. From large commercial lots to small mom and pop shops, no job is too big or too small for our team. In addition to our expertise, we at SERVPRO also value our customer relationships. From start to finish, we will make sure to stay in constant communication so we are on the same page. We aim to give you peace of mind in the midst of a stressful time. Check out testimonials from previous customers regarding our commercial work.

To further offer you peace and security, we offer a free consultation and emergency plan called the Emergency Ready Profile (ERP). This profile compiles all necessary building information needed in the event of an emergency, such as water and gas shutoff valve locations, emergency contact information, etc. In addition, through a mobile app, you will always have a direct line to our office, streamlining the restoration process even further. The ERP ensures that when disaster strikes, you are ready and prepared to tackle it head-on.

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows service these cities, as well as Medinah, Wood Dale, Inverness, and elsewhere around the Chicago suburbs. In the unfortunate event your business or commercial property is struck by disaster, call us any time 24/7 to begin the restoration process to get you back up and running! (847) 593-3055

The Dos and Don'ts of Fire Damage

5/22/2019 (Permalink)

Whether at your home or place of business, fire damage is stressful and taxing to deal with. Once the fire is out and the fire department has left, it may be confusing to figure out what to do next.

After any fire damage situation, your first priority is your safety. Is it safe to stay inside your house? If so, make note of the dos and don'ts of this list below to ensure your safety and prevent further damage.

Do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If the electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If the heat is off during winter, pour RV antifreeze in the sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on houseplants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloths over air registers to stop particles of soot from getting in and out of the HVAC system.

Don’t:

  • Don’t attempt to wash any walls or painted surfaces without first contacting your local SERVPRO Professionals.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting your local SERVPRO Professionals.
  • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Don’t consumer any food or beverages that may have been stored close to fire, heat or water. They have be contaminated.
  • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire damage strikes and you need assistance, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are only a phone call away. Give us a call to begin the fire damage restoration process and make it "Like it never even happened."

6 Steps to Avoid a Flooded Basement

1/30/2019 (Permalink)

When the weather warms up, your basement may be at risk for severe flooding and water damage.

After the deep freeze of "Chiberia," the weather is going to see a massive spike in temperature. This means there is potential for excessive snowmelt, which can cause floods in your Itasca property. On top of frozen pipes bursting, your basement may be at risk for severe flooding and water damage.

To Avoid Flood Damage to Your Basement:

  1. Confirm your sump pump is in working order. Also consider buying a generator in case of power failure, as well as having a backup battery sump pump installed.
  2. Once the weather warms up and the snow begins to melt, check for any cracks in the exterior of your foundation and basement floors and walls, and use epoxy for a quick repair.
  3. Clean any debris from gutters to ensure proper waterflow, and check to make sure your downspouts are properly positioned away from your house.
  4. Remove any valuable and/or fragile items away from potential flood sources. 
  5. Ensure window well covers for below grade basement windows are properly installed and in good condition. 
  6. Have your sewer wells inspected and your septic tanks cleaned. A clogged sewer or septic tank could further increase the risk of flooding.

In the unfortunate event a flood in your basement occurs, call SERVPRO to begin the restoration process. Time is of the essence when it comes to water damage, so don't wait! Call us anytime, 24/7 at (847) 593-3055!

Chicago Prepares for Brutal Cold

1/29/2019 (Permalink)

With temperatures dropping to dangerous levels, it is important to take every precaution we can for our own safety and health.

The Chicagoland area will be seeing a deep freeze tonight and tomorrow, the likes of which we have not seen since the 1980's. With temperatures dropping to dangerous levels, it is important to take every precaution we can for our own safety and health.

Here are some tips to stay safe and warm the next few days:

  1. STAY INDOORS. Avoid the outdoors if possible. With a potential windchill of -55 F tomorrow, frostbite can occur within a matter of minutes, and hypothermia is a major risk.
  2. If you absolutely need to drive, make sure your vehicle is up for it. Replace your battery if it is old, and keep your fuel tank and tires filled. Also, keep your cell phone charged and have emergency contacts on hand.
  3. Clear out snow from your roof to prevent ice damming and shovel driveways and sidewalks before it gets too cold.
  4. Prevent your pipes from freezing. Check out our previous blog for more info.

We at SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows will still be keeping an eye and ear out for any emergency restoration situations, and we are available 24/7 to address your needs. Call us at (847) 593-3055 to begin the restoration process. 

Our Water Damage Restoration Process - From the First Call to the Final Rebuild

1/25/2019 (Permalink)

From the first call to the final rebuild, we will see the project through in order to make it “Like it never even happened.”

Repairing water damage in your Medinah home is a more intensive and involved process than simply removing standing water and letting the room dry on its own. There may be hidden moisture within the walls and flooring that standard dehumidifiers and fans will not be able to remove, and complete drying may require tearing out wet materials. It is vital to have a professional team that is trained and equipped to ensure every step of the storm damage restoration process is carried out precisely.

1. Water Extraction

Before doing anything else, all standing water needs to be removed. This involves the use of industrial-grade extractors to thoroughly vacuum any standing water. Our technicians can also relocate and pack away any furniture or other items so that the proper equipment can be moved in. 

2. Removal of Wet Materials

Once all standing water is gone, our technicians will determine what is salvageable. We follow the mentality of “restore vs replace”; we will save whatever we can to help save money for you and your insurance. If the material is not salvageable, we will tear out and dispose of it for you. Materials that are typically unsalvageable are drywall, insulation, and carpet pad.

3. Drying

We utilize industrial-grade fans and dehumidifiers to ensure quick drying. Our technicians will create a drying plan and a layout of equipment in order to maximize efficiency in drying and reduce risk of further damage. We will also look at all items affected by the flood to see what can be salvaged, documenting any damage with photos to include with your claim.

4. Restoration

SERVPRO not only oversees the drying process, but we also oversee reconstruction to put your home back together. From the first call to the final rebuild, we will see the project through in order to make it “Like it never even happened.” 

Don’t wait to address water damage to your property! SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready and available 24/7 to respond to your needs. Call us today!

Frozen Pipes: What To Do and How To Prevent Them

1/22/2019 (Permalink)

Now is the time to learn more about how to avoid frozen pipes and water damage that can occur if those pipes expand and burst.

Sub-zero temperatures are hitting the Chicagoland area hard and early this year. Now is the time to learn more about how to avoid frozen pipes and water damage that can occur if those pipes expand and burst. While a common occurrence, frozen pipes are highly preventable.  

SERVPRO offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause.  

To prevent frozen pipes and avoid any potential damage:

  • Insulate all exposed pipes in your property. Pay close attention to where pipes may be unheated, such as the basement, attic, garage, crawl space, and under cabinets in the kitchen and bathroom.
  • Maintain a consistent temperature through your house day and night.
  • Close any valves located inside that supply water outdoors and open outside valves to properly drain any excess water remaining in the pipes.
  • Remove, drain, and store hoses used outdoors.
  • In especially freezing temperatures, let your faucet trickle; running water is less likely to freeze.
  • If you will be leaving your home unoccupied for an extended period of time, leave the heat on and set to a temperature no lower than 55° F.

Thawing Out a Frozen Pipe: 

  • If you turn on a faucet and only a few drips come out, you may have a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation. 
  • Leave the faucet on while treating any frozen pipes, as flowing water will help melt the ice.
  • Apply heat to the frozen section of the pipe by using an electric heating pad, an electric hair dryer, or wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or other open flame device.
  • Check all other faucets in your home to see if you have additional frozen pipes. If one pipe freezes, others may freeze too.  

In the unfortunate event you experience any sort of water damage loss, caused by frozen pipes or otherwise, call SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows We are available 24/7 to address your needs. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO professionals have the training and expertise to prevent or mitigate the devastating effects that water damage can have. 

What To Do When Winter Weather Water Damage in Elk Grove Occurs

1/18/2019 (Permalink)

With winter weather rearing its ugly head in the Chicagoland area, it is vital to make sure your home or property is protected from the elements, whether that be ice, snow, or wind. SERVPRO provides services in Elk Grove, E. Schaumburg, Itasca, Roselle, Wood Dale, Medinah and beyond to remediate water damage from frozen pipes, ice dams, roof damage, etc.

Frozen Pipes

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO Franchise Professionals can quickly and safely repair water damage caused by frozen pipes.

Outdoor pipes most likely to freeze include:

  • Outdoor hose bibs
  • Swimming pool supply lines
  • Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

What to Do

In the unfortunate event you experience a water damage event, SERVPRO is ready 24/7 to take care of your needs.  Until we arrive, here are some steps you can take:

  1. If there is water over the electrical sockets on the floor or walls, stay clear of the area!
  2. Identify the source of water: sanitary water (i.e. broken pipe) / contaminated water (i.e. washing machine overflow) / grossly contaminated water (i.e. sewage damage).
  3. Stop the source of the water and secure any broken or loose pieces (i.e. broken pipe, valve, etc).
  4. If you are filing a claim, take photos of each affected area (especially damaged contents like computers or electronics). SERVPRO technicians will also take additional photos of affected areas and items.
  5. Watch for any slippery floor conditions.

SERVPRO is Faster to Any Size Disaster

For your winter weather water damage needs, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready and available 24/7 to provide you with quality restoration services. Call us at (847) 593-3055 for immediate assistance!

We Are An IICRC Certified Firm

12/18/2018 (Permalink)

We at SERVPRO are proud to be an IICRC Certified Firm!

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are IICRC firms. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Emergency Response Restoration Services in Itasca for Any Size Flood Disaster

12/3/2018 (Permalink)

Warmer winter temperatures may cause flood damage to your home from melting snow.

With changing weather patterns, we often experience warmer days during the winter. These warmer temperatures can lead to significant amounts of melting snow. Unable to seep into the still-frozen ground, this water can only flow horizontally, at times entering homes.

SERVPRO's professional team has extensive experience in all sizes and types of flood mitigation. No damage is too small nor too large for us to handle. Because water damage worsens as time goes on, we are always Faster To Any Size Disaster to reduce the risk of further damage.

Certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), our technicians know which steps to take and when. Using the latest technology and equipment, we can thoroughly dry a saturated home in a strategic and timely manner to save your property and personal belongings. We will also check for potential microbial growth and contamination to ensure proper remediation is taking place.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle can help your family recover quickly from any amount of flood damage that your home experiences, making everything clean and safe again, “Like it never even happened.” Call us at (847) 593-3055 to contact our 24-hour service. We never close and are always ready to help you, no matter what emergency your home endures.

SERVPRO is a BBB Accredited Business

12/3/2018 (Permalink)

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is proud to be a BBB Accredited Business.

Consumers turn to the Better Business Bureau (BBB) to look for businesses that operate with honesty and integrity. BBB Accreditation is built on these eight standards:

  1. Build Trust
  2. Advertise Honestly
  3. Tell the Truth
  4. Be Transparent
  5. Honor Promises
  6. Be Responsive
  7. Safeguard Privacy
  8. Embody Integrity

A business is accredited by the BBB when they demonstrate these traits, and SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is proud to be a BBB Accredited Business.  When you choose SERVPRO, you can be confident you are choosing a company you can trust in and that will look out for your best interests.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is available 24/7 to respond to your emergency. Call us at (847) 593-3055!

Learn more about the Better Business Bureau by clicking here.

SERVPRO First Responder Bowl 2018 at Cotton Bowl Stadium

11/30/2018 (Permalink)

Tune into the SERVPRO First Responder Bowl on December 26 at 12:30 p.m. CT (1:30 p.m. ET) televised on ESPN.

In a joint effort to honor the service and sacrifice of America’s First Responders, the annual college football bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl. Kickoff for the newly christened SERVPRO First Responder Bowl is set for December 26 at 12:30 p.m. CT (1:30 p.m. ET) and will be televised by ESPN. The agreement between ESPN Events and SERVPRO was brokered by Denver-based Impression Sports & Entertainment.

"We are truly grateful for all first responders’ sacrifice and service,” said Brant Ringler, Executive Director of the SERVPRO First Responder Bowl. “It is a tremendous privilege to honor these brave men and women who protect our communities 24/7/365. As this game continues to grow, so do our ties with first responders. Additionally, having a sponsor like SERVPRO who works along-side and supports these community heroes reinforces our goals of recognizing our first responders.”

"We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country" said Sue Steen, CEO of SERVPRO Industries, Inc. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

The 2018 SERVPRO First Responder Bowl is the ninth edition of the bowl game, formerly known as the Heart of Dallas Bowl, and part of the 89-year history of games being played at Cotton Bowl Stadium on the grounds of Dallas’ Fair Park, which features 227 acres of museums, attractions, history, art and performances located in the heart of the ninth largest city in the United States.

First responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

“This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” Dallas Fire-Rescue Fire Chief David Coatney said.

“We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” said Dallas Police Chief U. Renee Hall.

The SERVPRO First Responder Bowl tickets started selling in September. Tickets for First Responders will continue to be underwritten by our corporate sponsors. Anyone wanting more information on the bowl game can visit www.firstresponderbowl.com

Restoration Services for the Insurance Industry

11/30/2018 (Permalink)

Trust SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle to help with your customer's restoration needs.

As a leader in fire and water cleanup and restoration, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle offers your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

SERVPRO understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. SERVPRO professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO can provide an itemized loss inventory, with a full report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to our technicians and insurance clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim, not to deal with problems from vendors. Working together, we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO’s documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Call SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle today at (847) 593-3055!

Quality Mold Remediation Services For Your Home in Medinah

11/20/2018 (Permalink)

If you find yourself facing mold problems, give us a call.

Finding mold damage in your home can be stressful, though it is a common occurrence. Mold only needs three ingredients to flourish: moisture, food to feed off of, and the right temperature. It is typical for mold spores to catch a ride on household pets, your shoes, or fly into your home through a window. Under the right circumstances, you'd be shocked how easy it is for mold growth to begin.

If you find yourself facing mold problems, give us a call. SERVPRO mold remediation specialists are AMRT-certified and available 24/7, including holidays. We take pride in providing quality mitigation services you can count on and help limit any losses you might experience resulting from mold contamination found in your home.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle provides quality mold remediation services throughout the area. We have an entire staff of highly-trained professionals ready and willing to assist you with returning your home to a clean, safe, and secure place for you and your family to enjoy for years to come. (847) 593-3055

Holiday Cooking Fire Safety

11/19/2018 (Permalink)

Did you know that Thanksgiving, Christmas Eve and Christmas Day are peak days for home cooking fires?

The holiday season brings family together for good times and good cheer. But did you know it also brings a higher risk of home cooking fires?

In 2015, there were around 1,760 home cooking fires on Thanksgiving alone, with unattended cooking being the leading cause. In addition, 55% of people injured were attempting to put the fire out themselves. 

Keep your home and your family safe this holiday season by following these safety tips:

  • Check to see if your smoke alarms are working by pressing the test button.
  • Keep an eye on your food! Stay in the kitchen when you are cooking on the stovetop. Do not leave home with a turkey cooking in your oven.
  • Make sure your stovetop is free of any potentially flammable objects (towels, paper, cardboard, etc.).
  • Keep children under age 5 away from the stove.
  • Be sure electric cords from kitchen appliances (such as coffee makers, plate warmers, mixers, etc.) are not dangling off the counter within easy reach of children.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready 24/7, even on holidays, to respond to any emergency disaster. If your home has suffered from fire damage, call us! (847) 593-3055

Water Damage Restoration Services Available For Your Firm in Schaumburg

11/19/2018 (Permalink)

You can rest assured having qualified professionals addressing the water damage to your property.

There are a variety of water issues that can affect how your firm in Schaumburg operates, some of which may leave you wondering whether you can recover at all. Plumbing problems, fire suppression system malfunctions, or faulty equipment can all take their toll, causing water damage where you would least expect. If you are currently experiencing water damage in your firm, call our office for professional assistance today. Our IICRC-certified technicians can provide you with a variety of services to help restore damage to your property while also assisting with the recovery of many business assets.

As a law or accounting firm, you likely have a variety of electronic equipment, printers, photocopiers, computers, phones or even advanced technology, such as tablets, projectors, and more, all of which respond poorly to water intrusions. SERVPRO takes all of this into account, spending the time needed to retrieve and address these items carefully.

By paying close attention to each workstation affected by the event, we can save many items you may consider lost. SERVPRO technicians do a lot more than remove water and repair damage to your walls. We perform precision work that ensures your firm recovers as quickly and efficiently as possible while limiting any losses your company might experience.

SERVPRO technicians perform restoration services on your property as safely as possible, cordoning off damaged areas, eliminating possible hazards that could affect your employees. We make it entirely possible to maintain operations while your restoration is still underway.

With expertly trained technicians available anytime, day or night, we help limit any interruptions to the productivity of your staff and keep you moving forward after an emergency occurs. You can rest assured having qualified professionals addressing the water damage to your property.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle assists with water emergencies of all shapes and sizes, ensuring you have the help you need available when it is needed the most. Call for fast, efficient restoration services, today (847) 593-3055.

How SERVPRO Handles Hardwood Flooring Damaged By Flooding

10/24/2018 (Permalink)

SERVPRO has the expertise and experience to dry out and repair your hardwood floors after a flood "Like it never even happened."

A strong storm can push large amounts of water through a Wood Dale home in just a few hours. Once the water is removed, you may find your hardwood flooring buckled, cupped, or warped, which is common after a flood disaster. SERVPRO will work to not only dry your property, but to also restore your damaged hardwood flooring.

Although the effects are quick to start, we can often prevent them from being permanent. Buckling is evident by the boards swelling higher than the ones next to them. With cupping and warping, floorboards twist in place, and if enough water has gotten into the boards, they pop up from the sub-floor.

Before we start any work, we first have to test and lower the moisture content to twelve percent or lower if possible. If the wood is too damp, any efforts to remove damage will only cause more. Depending on how high the number is, it could take as long as four or five weeks to bring it down to a safe level.

We begin with dehumidifiers to lower the humidity of the affected rooms to under forty-five percent. At that point, SERVPRO technicians set up air movers to blow warm air over and under the floorboards. This increased airflow and the higher temperature slowly draws out the moisture from the wood where the dehumidifiers absorb it.

When the humidity gets down to sixteen percent, we can safely install space heaters to quickly raise the temperature without causing secondary damage to the wood. It also increases evaporation which increases the effectiveness of the dehumidifiers.

With the moisture content now at a safe level, we can safely sand off any bulges and twists. Not only can we eliminate most of the visual loss, but our team members also disguise any repair efforts through carefully refinishing the repaired wood. In cases where the damage is too severe, we can sand down replacement boards to fit precisely.

If you find your hardwood flooring damaged by a flood, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle will make every effort to provide you with a floor indistinguishable from the original. It is not a quick or straightforward task, but it is one we have provided our neighbors for almost twenty years. Call us at (847) 593-3055 today to get started.

Expert Water Damage Restoration Services Available Through SERVPRO

10/12/2018 (Permalink)

If you are experiencing water damage of any type in your home, contact our emergency service line 24/7, 365-days a year. We are here to quickly take care of water damage situations for you. Water leakage can cause significant damage to your home and belongings, which is why it is vital to respond to this situation immediately. Our highly trained staff makes your restoration process as stress-free as possible by keeping you informed and communicating with your insurance company to get the most out of your claim.

SERVPRO has IICRC-certified professionals who follow strict safety and health guidelines throughout the restoration process. Rest assured, our team has the equipment, resources, and expertise to perform any repairs, replacements, or reconstruction projects necessary for the restoration.

SERVPRO always strives to be Faster To Any Disaster. With an entire Green Fleet of vehicles, stocked and ready to deploy, our technicians are ready to provide you with professional restoration done right. Contact SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle for full-service solutions throughout the Chicago suburbs. (847) 593-3055

Hidden Mold in Low Traffic Areas of Your Home in Roselle

10/1/2018 (Permalink)

Condensation in your basement may cause mold growth.

In the Chicago suburbs, the winter months are full of temperature fluctuations. In areas with little or no insulation, such as your basement, these drastic temperatures changes can cause condensation to form on walls and other hard surfaces. This increase in moisture is the perfect environment for mold growth.

Because these areas are usually not frequently occupied, mold growth in these areas can be hard to spot. Luckily, experienced SERVPRO professionals work in every part of the home, from general living areas to hard-to-reach places such as attics, basements and crawlspaces. After testing is performed to determine the presence of mold, our technicians work quickly to begin remediation.

If spotted early enough, demo and removal of damaged materials may not be required. With proper cleaning and preventative treatment, our technicians may be able to thoroughly kill mold growth while saving affected materials. In basements, preventative measures may also include the installation of dehumidifiers and sump pumps. After the damage is cleaned, we spray all affected areas with with a fast-drying and safe anti-microbial agent to ensure further prevention of mold growth.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready and available to help you protect your home from mold. Mold damage can create a multitude of problems if not remediated quickly. Do not hesitate to call us 24/7, (847)593-3055!  

Plan For Any Size Disaster Now with SERVPRO's Emergency Ready Profiles (ERP)

9/28/2018 (Permalink)

The Emergency Ready Profile is a no-cost readiness plan to prepare your business for any size disaster.

According to industry research, as many as 50% of businesses may never recover following a disaster. Of those that do survive, it's likely because there was a preparedness plan in place.

With SERVPRO's Emergency Ready Profile (ERP), you minimize business interruption by having an immediate plan of action at no cost. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

With the ERP, you can have the critical information needed, such as emergency and primary contact information, gas and water shutoff locations, and priority areas in the building, to begin mitigation and recovery services immediately when you need it. Everything will be compiled into a concise Profile Document as well as a mobile app called Ready Plan for quick and easy accessibility. 

By working with SERVPRO to develop your ERP, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Deep-seated Smoke Odor and Soot Are No Match For SERVPRO

9/24/2018 (Permalink)

After a fire, any restoration company can clean up the visible damage. It takes an experienced and properly resourced restoration company to truly make it "Like it never even happened."

Smoke odor is difficult to remove and will seep deep into interior walls, linens, carpets, etc. In addition, any remaining soot can be hard to spot. SERVPRO's technicians will take every extra step necessary to thoroughly deep clean your property and leave no trace of odor or soot.

For any personal items such as clothing, toys, and furniture, SERVPRO will safely pack away and store your items to be deep-cleaned. As for your property, we have the equipment, resources, and training needed to properly treat every square inch of affected area. With the use of safe cleaning chemicals, air scrubbers, and ozone machines, SERVPRO will ensure the air in your property is thoroughly cleaned and freshened.

Check out testimonials from our customers and examples of previous fire jobs we've done. You can rely on SERVPRO to give your fire-damaged property the proper treatment it needs!

Warehouse and Inventory Water Damage Restoration

8/22/2018 (Permalink)

When plumbing connections fail in your warehouse, not only is your property from water damage, but your inventory may be affected as well. Our team of water removal specialists can be at your site quickly to remove the water and begin the drying process to save your property.

SERVPRO has submersible pumps and heavy-duty water extractors to drain and suck the standing water out of every square inch of your property. Afterwards, our trained technicians will search for any pockets of hidden water to ensure a thorough dry out. We also measure the moisture content of any affected materials and the structure of the affected areas in order to set an appropriate drying plan.

We arrange your inventory strategically, off the warehouse floor if possible, to maximize air flow. Our industrial air movers and dehumidifiers are then set in place to begin the drying process. Time is of the essence as mold growth can begin within just 24 to 48 hours of the water loss occurrence if not abated. Once the drying cycle is set in motion, our technicians will track the process daily to make sure proper drying is occurring.

SERVPRO also works with your insurance throughout, limiting your out-of-pocket expenses if your losses are included under your coverage. We also problem solve with you to avoid a repeat occurrence in the future. We highly encourage you to look into our Emergency Ready Profile to plan ahead with us.


SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle has the training, tools, and technicians to handle your commercial water damage challenges. Call us at (847) 593-3055 to set up an evaluation.

Our Extensive Residential Water Removal Process

8/22/2018 (Permalink)

No matter what has caused water damage in your home, you can trust SERVPRO to leave your home "Like it never even happened."

SERVPRO locations around the country have had decades of experience and millions of unique cases to develop cost-effective and time-optimized mitigation and restoration strategies for residential water removal. We pride ourselves on bringing that same thoroughly-planned treatment to our local clients no matter how large or small the issue. Our technology is specifically engineered to allow machines, sensory equipment, and our trained personnel to work in perfect sync. As an example of our specialization and efficiency, take a look at our standard water removal procedure.

Mitigation

First and foremost in any water removal job is to identify and neutralize the source of damage. If the damage has been caused by a storm or other natural causes, the issue most likely solves itself by the time our technicians arrive. Otherwise, our personnel helps to identify the source of the issue and shut it down. Once the environment is safe to work in, we immediately begin pumping out water and performing preliminary mitigation efforts aimed at preventing further damage.

Air Movers

Once we have pumped out all water possible, we still must take care of the thin layers of water that stick to surface and subsurface layers around your home. For this task, we use air movers - powerful machines designed to create directed air currents in a specific region or pattern. These effectively pick up water droplets from any surface in their path, putting them into the air for dehumidifiers to handle.

Dehumidifiers

Once the water is airborne, we cannot simply leave it to settle once more in your home. Our IICRC-certified technicians use thermal and chemical dehumidifiers to suck the water into manageable, movable containers, the final step in our water removal process. After this process, we can begin work on deodorization and restorations. At SERVPRO, our ultimate goal is complete livability in the home, not just a quick water removal job!

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is there when you need us most to help you mitigate and recover from water damage of any variety. Just give us a call at (847) 593-3055.

Make the Most of SERVPRO's Fire Damage Restoration Services

8/22/2018 (Permalink)

Our technicians create an action plan to tackle your fire damage disaster. Contact us right away to start the process.

Experiencing fire damage in your property can be devastating, leaving you displaced and wondering what to do next. Regardless of the type of fire you experience in your home, it often accompanies water, carpet, upholstery, and content damages that make it impossible to tackle repairs on your own. However, with qualified professionals on your side, things become much easier. 

SERVPRO is a preferred restoration provider for most major insurance companies. We have several years of experience returning hundreds of homes to a quality preloss condition and providing customers with stress-free disaster recovery services. It is our job to provide you with fast, efficient restoration services that exceed your expectations.  

After you have a fire in your home, you will certainly want to recover as quickly as possible. That is why we respond to your call immediately and begin providing you with the restoration services required to make your house livable again. All of SERVPRO’s technicians are IICRC-certified, taking advanced in-house training and following specific guidelines set by the EPA to ensure proper cleaning and restoration.  

SERVPRO also specializes in a wide variety of restoration services, making it possible for us to tackle any situation that may occur. We have restoration methods designed to address smoke damage and odor removal after a fire, as well as services that target specific areas of your property, including structural, content, and personal belongings. All of our services provide you with fast, effective results, working towards reducing your losses and returning your home’s atmosphere to normal ASAP. 

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle has an entire Green Fleet stocked and ready to deploy. Our qualified professionals stand ready 24/7 to address emergency situations effectively. Call today at (847) 593-3055.

SERVPRO's Thorough Action Against Mold Odors in Elk Grove

8/1/2018 (Permalink)

Once mold is visible, or many times before, there is a smell associated with its presence. Contact SERVPRO at first sight or smell of mold.

One of the most troubling and most noticeable aspects of mold damage is the smell. Foul odors are, more often than not, the first thing homeowners notice before discovering mold growing in their home. Cleaning up these odors is no easy task, as the chemical compounds mix evenly through the air and often settle into materials and surfaces across the home. Without full industrial treatments, these odors can persist for months or even years after the mold has been dealt with. While less well-equipped companies often forget or forgo treatments for these odors, SERVPRO is careful always to bring the right equipment and the right plan to clean up odors. Our deodorizing foggers help to eliminate odors in their entirety, and when coupled with our advanced sanitization gear, no trace of mold damage should be left after we have come through.
 
We remove odors from mold damage homes by bringing in two different types of fogging machines - ultra low volume (ULV) foggers, and thermal foggers. ULV foggers are used for tight spaces such as the areas beneath floorboards or behind walls and specialize in reaching into the deepest and hardest-to-reach corners and cracks. Thermal foggers are our primary weapons for larger spaces, often employed in living spaces of the home such as entire rooms or hallways. Typically, both machines are used to some extent in a home, as they target different areas and are both required to eradicate odors fully.
 
Common household cleaning products and deodorants fail to eliminate odors since they are designed to simply mask odors. Even higher-quality deodorants are difficult to apply to the dark, out-of-reach places that mold colonies tend to inhabit. The advanced equipment used by SERVPRO is specifically designed for mold and fungal odors, so these problems are easily worked around by our technicians.
 
SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is a local franchise with national resources. We have crew chiefs who are AMRT-certified and ready to help eliminate mold and all of its odors from your home. Call us day or night at (847) 593-3055.
 
For more information regarding Elk Grove, click here

The Official SERVPRO Instagram

8/1/2018 (Permalink)

Follow Us On Instagram!

As a local business, we love being able to use social media to engage with our local community and our peers in ways we couldn't in the past. Instagram is a great platform for us to share updates, behind-the-scenes glimpses of jobs and office life, and other aspects of the #SERVPROlife!

Click here to see our profile and follow us!

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is a local, independently owned franchise that strives to serve our neighbors. Give us a call anytime 24/7 for any of your emergency damage restoration needs. (847) 593-3055

Living Room Fire and Smoke Damage Cleanup

7/26/2018 (Permalink)

Overloaded power sockets can start an electrical fire in the living room and cause considerable fire and smoke damage.

Electricity is one of the best conveniences of modern life. It allows us to recharge our phones, power the television/radio/microwave, and generate heat in our homes. However, overloaded power sockets can start an electrical fire in the living room and cause considerable fire and smoke damage.

When this occurs, it is important to have a restoration company within reach to reverse the damage. As an experienced fire damage restoration company, SERVPRO can arrive promptly to begin restoring your property. Following IICRC recommendations, our technicians can treat the smoke damaged contents and restore your living room, “Like it never even happened.”

Soot is one of the most stubborn effects of fire damage and smoke damage. It is oily and easily stains draperies, carpets, and other living room textiles. As such, we have to remove it before we attempt to clean up or deodorize any item.

The cleaning process is designed to extract soils, soot, and debris from various surfaces. During this process, our technicians use four primary cleaning actions. These are chemical action, mechanical action, lubrication, and suspension & dispersion.

In most cases, SERVPRO experts have to neutralize smoke odor that comes with smoke and fire damage. This smell can stick to your clothing, carpets, upholstered furniture, and draperies, and become a nuisance in the living room. We have various chemicals that can break up smoke molecules to get rid of these odors.

The choice of counteractant depends on the type of material that sustained smoke damage. Some situations may call for an ozone treatment in the deodorization process. If this is done in the house, we have to put the items under a tent while our experts operate an ozone generator (as a general rule of thumb).

If the fire damage extended to the walls, we have special cleanup procedures to restore them to their normal conditions. However, the exact approach depends on the nature of the wall: whether it is paneling or wood, painted, finished or unfinished, etc. The most effective cleaning method considers the type of surface, type of smoke, and whether the surface is dry cleanable or wet cleanable.

If your living room sustains fire damage, you need a reliable, responsible, and experienced restoration company to remediate your property. SERVPRO is a trusted, locally based restoration company that can reverse the fire damage on your living room items quickly and efficiently. Call us today at (847) 593-3055.

Developing a Plan of Action for Fire Restoration

7/6/2018 (Permalink)

Restoring homes after fire damage is a SERVPRO specialty.

While most fires are far less damaging than many people believe, the first sight of a fire-damaged home can still be overwhelming for most residents. A professional restoration service can clean the majority of the damage and keep the costs of replacement to a minimum. 

Restoring homes after fire damage is a SERVPRO specialty. We have decades of experience in Illinois and a highly trained response team that can analyze surface types and work with the fire department to determine other factors after a fire that help us determine a cleanup plan specific for each customer. 

  • Surface Type – Non-porous surfaces (vinyl wall coverings and glossy, enamel paint for example) are much simpler to clean than porous surfaces (i.e. wallpaper and flat, latex paint). Porous surfaces are penetrated much easier by smoke odors and particulate residue, so they require more intensive cleaning products and devices to agitate them and release the particles.
  • Natural fibers (cotton and wool clothing) attract less residue than synthetic fibers (carpets) but are harder to clean than synthetics.
  • Surface Age – Over time, paint deteriorates and becomes more porous. It is also true for carpets and clothing, regardless of the fiber content. 
  • Heat Level – The higher the temperature, the faster paint breaks down and furniture finishes melt and ‘bubble.' Surfaces warp and expand more the hotter a fire burn which allows particulates and odors to penetrate deeper. 
  • Moisture Level – A high moisture level combined with high temperatures cause tile and vinyl to yellow and create permanent stains in other structural and personal property. The most common sources of moisture in this situation comes from home sprinklers and water used by firefighters. 
  • Type of Material – Burnt natural materials (wood, paper, and cotton fabric) leave a dry, powdery residue which is easier to remove than the wet, smeary residue left behind by burnt synthetic materials. 
  • Temperature Changes – Some residues increasingly damage surfaces as they cool. They form a film which is harder to remove and may even cause enough permanent damage to warrant disposal of the building material or personal property item. 
     

Restoring your home after a fire can be expensive and time-consuming. The agency you hire must have the experience and patience to walk you through the process. SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is here to help. Call us today at (847) 593-3055.    

How We Isolate the Cause of Mold Before Remediation Process

6/13/2018 (Permalink)

The health of your HVAC system is critical because it has a direct impact on the quality of the air that you breathe. So what happens if the components get compromised and your system starts to circulate mold? It only takes a small amount of moisture to generate spores and mold damage in HVAC systems. SERVPRO deals with hundreds of these cases every year, so we know how tricky it is to maintain them.

When called out to a mold remediation case, we always check the condition of the HVAC ducts. Even if the main bulk of the growth is on the walls or the floor, it is important to inspect the airways for spores.

Coils and Drain Pans

Cooling coils cause the temperature of water vapor to drop, and a draining pan and a deep seal trap catch any dripping water and directs it safely away. However, if it does not get cleaned on a regular basis, organic dirt and grime create a microbial habitat. We will check and, if necessary, empty and clean it with fungistatics.

Duct Walls

If the inner walls of the HVAC unit are wet, there is clearly an underlying problem with water damage. We will identify the cause and perform repairs to prevent further moisture after remediation. Once repaired, compact dehumidifiers are set up to draw moisture out of the ducts and prevent microbial growth. We can also remove and replace any fiberglass linings that contain mold.

Air Filters

When there is evidence of mold growth and circulation, we will remove and clean/replace the air filters. We use biocides and other powerful disinfecting agents to neutralize all spores. We recommend the installation of high-efficiency filters as an affordable way to enhance IAQ and optimize energy consumption.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is a local mold remediation service. If you work with us, we guarantee fast, effective results every time. No matter where the mold growth is in your home, our technicians can find and neutralize it. Call us 24/7 at (847) 593-3055!

Thorough Water Removal and Drying Techniques to Prevent Problems in the Future

6/13/2018 (Permalink)

Having an accident or flood can be a devastating experience. Even a little water can lead to significant damage if given enough time. It can affect your belongings, furniture, and even the structural stability of your home. 


When facing water removal issues in your Elk Grove area home, it is important to have a trained professional on your side. You want to locate the source of the problem, get excess water out of your home, and have someone available to deal with unsuspected damages. 
  
SERVPRO has 24-hour emergency service, IICRC certified technicians, industrial-grade equipment, and years of experience providing extraction, drying, cleaning, and repair services for customers just like you. We understand how water works, making its way into cracks and crevices, leading to expensive damages. 
  
Our technicians use infrared moisture detectors to locate even the smallest amounts of water, water extractors of all shapes and sizes, along with drying and dehumidification equipment to get water out of your home in a quick, efficient manner that limits any losses you may experience.  
  
We can perform wet carpet removals, content and structural decontamination, humid or flooded basement cleanup services, as well as complete structural drying. We even make sure that the inside of your walls remain entirely moisture-free and perform mold remediation services when necessary to help you maintain a clean, healthy home.  
  
Attempting to perform your water removal services alone leaves you with hidden pockets of water throughout your home that can cause excessive damages in the future. Without the right tools and experience, everything can get out of hand quite fast, leaving you with a huge mess and significant problems that you simply do not understand. 
  
We can provide you and your family with the services you deserve. By assigning qualified technicians, we help return everything to normal in a quick, efficient manner, after an emergency occurs.  
  
Get the help you need by calling SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle, today! (847) 593-3055 

The Most Comprehensive Smoke & Soot Cleanup Service Available

5/30/2018 (Permalink)

Our IICRC-certified technicians are thoroughly equipped and trained to effectively clean your property from smoke and soot.

Smoke and soot damage can be very invasive and hard to get rid of. While initial fire damage cleanup may make things appear clean, any and every nook and cranny of your property and belongings could be affected, causing hidden odor and damage. Fortunately, our IICRC-certified technicians have the expertise and experience necessary to inspect and accurately assess the situation to develop an effective plan of action.

Every fire damage situation looks different; in fact, there are two different types of smoke: wet and dry. As a result, there are also different types of soot residue. Before we begin our work, we can test the soot to determine which type of smoke damage occurred. From there, we will put a proper plan into place to make sure your fire-damaged property is taken care of thoroughly, efficiently, and safely.

Our equipment and specialized cleaning chemicals ensure quality results. For any kind of surface or material, including metal, stone, brick, clothing, curtains, carpets, painted surfaces, etc., we have what is needed to properly take care of your smoke and soot-affect property and belongings.

Don't just take our word for it; check out testimonials from these satisfied clients!

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is available 24/7 to take care of you. Call us today at (847)593-3055 for your fire damage needs!

Protect Your Home From Water Damage By Calling SERVPRO

5/30/2018 (Permalink)

SERVPRO can help prevent excessive water in basements, where groundwater makes its way into your home through cracks in the floor.

Water is smart, giving way to paths that provide resistance to locate more intrusive ways to enter your home. Seeking these paths of least resistance means that as water finds its way into your home, there are often multiple areas to focus on that may contain water.

There are a variety of ways that water can enter your home, making professional water removal services your best option for preventing damages that can develop over time. Having a pre-existing relationship with a local restoration company gives an expertly trained technician the opportunity to inspect your property and eliminate problems that already exist.

SERVPRO can help prevent excessive water in basements. Pressure buildup beneath your basement floor creates cracks that allow groundwater to break through, causing mold damage and corrosion over time. Untreated materials found in your basement also cause severe problems with structural stabilization if left untreated for too long.

Even if you take all of the necessary precautions to avoid damage during a flood, common construction methods tend to leave small spaces between the footer and your basement floor. SERVPRO technicians have experienced jobs where window wells hold excessive moisture and allow it to seep into your basement, walls, or flooring, while other types of walls sweat, causing water to pool inside.

SERVPRO’s expertly trained water removal technicians have an answer to all of these problems and more. Our IICRC-certified technicians use industrial-grade water removal equipment, including infrared moisture detection devices to locate and remove pockets of moisture hidden throughout your home.

Whether water gains access to your home through cracks in your floor, under the footer, from bleeding or sweating through walls, natural disasters, or plumbing accidents, one thing is certain. You want to get the water out of your home as soon as possible to prevent additional damages or health problems that could affect your family.

Contact SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle for all of your water removal needs. We are available throughout the area 24-hours a day, 7-days a week, providing quality solutions that our customers can trust. (847) 593-3055

How SERVPRO Deals with Flood and Storm Damage

5/30/2018 (Permalink)

Water damage to your bedroom is a terrible inconvenience. Any leak or flood from a faucet, tub or pipes in your home carries with it the risk of flood damage throughout your house. Water might also enter your home from a storm or flood outside. Water can migrate to your bedroom and damage the structure of the room such as the floors and ceilings and can also cause harm to your furniture and belongings. A flood can happen to anyone, and if you happen to have an en suite bathroom, it is even more of a worry.

Flood damage to your property is a frustrating situation, and of course, you want to get it remedied as soon as possible. Luckily, SERVPRO technicians are experts for mitigating water damage. Our teams are trained to assess and deal with any water problem no matter how big or how small it is.

Our professional assessment of the situation begins when you contact our 24-hour help center. We understand that swift action reduces the risk of even more damage which is why we are available 24 hours a day, 365 days a year. Our professional office staff understands that this is a frightening and confusing time. We will ask you a series of questions about the flood to better understand your needs.

As soon as our technicians arrive to your home, they begin with a thorough assessment of the flood damage. We start with a visual inspection that includes looking at your bedroom walls, ceilings and carpets, as well as the floor under the carpets. We examine furniture and soft furnishings so we know what can and cannot be saved.

SERVPRO understands that even the most thorough visual inspection does not give a true picture of flood damage. That is why we train our technicians in the use of various detection devices to seek out all types of water damage. Moisture sensors are useful for examining soft materials such as carpet to determine the presence of water and the extent of the flood damage. Moisture meters show the amount of damp that is present and can be used to examine inside wall cavities and under wooden flooring so that our technicians know where water has migrated to and how deeply it has penetrated the materials.

Using professional equipment to examine your bedroom means not a single damaged patch goes untreated. We will ensure that there are no hidden issues that would potentially cause further problems down the road.

Do not panic about water damage to your home. Let SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle assess and remedy the situation. Call us at (847) 593-3055 for help.

When Mold Spreads in Your Home, SERVPRO Helps to Remove It

5/30/2018 (Permalink)

Our technicians check all of your windows and make recommendations about repairs, maintenance, and installations that help you avoid future problems.

Mold damage can happen anywhere in your home. This includes any wall that has a plumbing or drain line or anywhere that you have a plumbing fixture or an appliance that requires a constant water source, such as your laundry room, bathroom, kitchen, or the closet where you keep your water heater. In addition, any wall in your home that has a window, door, or outdoor access is susceptible to mold damage. You could have a wall cooler that supplies a room with air conditioning during warmer months that drains improperly, causes condensation buildup around windows, or allows moisture to enter your walls that can give mold what it needs to spread.

If you suspect mold growth anywhere, take the time to contact your insurance company and find a local mold remediation specialist you can trust, like SERVPRO. Avoid falling for self-help or DIY sites that instruct you on how to handle the problem yourself. It is far harder than you think and may lead to you cutting corners, after which you would need to call for help anyway when it comes back again. Let us do it the right way, the first time!

As a variety of professional remediation companies do, SERVPRO offers to fully inspect your property to determine if their services are necessary. However, we like to perform a full-service inspection, leaving little to the imagination when we are done. We check for telltale signs of mold contamination, visibly inspect all common areas where mold often grows, including your basement, crawl spaces, utility rooms, or any small enclosed spaces found on your property.

SERVPRO technicians check all of your windows and make recommendations about repairs, maintenance, and installations that might help you avoid future problems from occurring. We check your bathrooms, kitchen, laundry room and anywhere else in your home that has experienced recent repairs or maintains a constant water source. We even check your ventilation system registers, duct work, and filter for contamination.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle can perform full mold damage remediation services anywhere on your property. Contact us today to receive the services you deserve. (847) 593-3055

How Does SERVPRO Help With My Flood-Damaged Furniture?

5/30/2018 (Permalink)

Repairing and restoring the effects of flood damage on your furniture requires a professional service.

If the water rises high enough, flooding inside a home can quickly affect not just floors, but furniture as well. Standing water from a failing dishwasher or a backed-up toilet can rapidly soften varnish and other finishes, stain fabrics, and warp the wood on sofas, chairs, and tables.

Repairing and restoring the effects of flood damage requires a professional service. SERVPRO understands the consequences that water has on your furniture and how to stop them without causing more damage. We immediately raise furniture off a wet surface or remove it from the affected home if needed. One of our inspectors examines everything for these problems:

  • Swelling – Water causes wood to swell and crack. Sofas are very vulnerable since the frame is not normally treated to resist water. The framing joints weaken, and the glue which holds it together breaks down. To reduce the moisture content, technicians set dehumidifiers to draw moisture out of the frame and the surrounding air. Carefully lowering the moisture content also helps keep the glue together.
  • Water Spotting – Water often spots upholstery fabrics that require dry cleaning (sofa and chair skirts for example) or leave a water level mark. Our technicians can carefully wet the entire piece of fabric and then dry it to avoid permanent spotting.
  • Color Bleeding – Dust covers bleed when they absorb too much water and one that sags until it touches the floor or carpet can leave a stain. We set up dehumidifiers to draw out the moisture, but also use air movers to force warm, dry air over the surface to speed up the drying process.
  • Mildew Growth – If we do not remove standing water quickly, a thin, whitish coating of fungus can begin to grow on exposed wood. We use dehumidifiers and air movers to stop the growth and an anti-fungal cleaner to remove mildew already present.

Returning furniture to a usable state is not a simple process, but a professional restoration service can deal with most damage successfully. If you need us, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is here to help. Call today at (847) 593-3055 to get started.

Our Brand New ProMaster Vans

5/24/2018 (Permalink)

One of our crew chiefs, Ben, taking the new van out for a spin

You may notice that our iconic green SERVPRO vans look a little different. Perhaps they look a little bigger, maybe even a little more stylish? With the arrival of our brand new RAM ProMaster Cargo vans, our vehicle department has certainly seen some significant upgrades.

With up to 460 cubic feet of storage space and a towing capacity of 5,100 lbs, these vans are more than capable of storing our heavy duty equipment. The height makes it so our technicians can easily stand upright once inside, and the interior walls are nearly vertical, ensuring no wasted space.

In addition, the handling features of these vans, including a 36ft turning diameter, a light and nimble front wheel drive system, 6-speed automatic transmission, and a 280 horsepower Pentastar V6 engine, ensures that our crews will enjoy a safe and speedy travel to any job site.

With these features and more, it was a no-brainer for us to make the upgrade!

Fire Damage Restoration Services Available For Your Hotel

5/3/2018 (Permalink)

With hotels needing a constant flow of guests to remain profitable, the last thing any hotel owner needs is fire damage disrupting their business.  

When your property suffers fire damage, you want access to qualified professionals that can get the job done right. Luckily there is a locally owned and operated company you can trust to provide the services necessary to mitigate damages and get you back on your feet after disaster strikes.  

SERVPRO has technicians available 24/7, 365 days a year, including holidays. We are willing to work during off-peak hours to help limit disruptions to your guests and restore your fire damaged property as quickly as possible. Our IICRC-certified technicians have many years of experience with fire damage restoration. Regardless of how the fire started, SERVPRO technicians can help mitigate damages, prevent loss, and help restore your property to a quality pre-damage condition in the most effective and efficient manner possible.  

SERVPRO can even assist you before an emergency situation occurs. We can send a professional restoration technician out to pre-inspect your property, look for common issues and make quality recommendations based on the results. Each service we offer is designed to adjust to your unique situation, ensuring quality results and limiting loss.

We understand how important running a safe business environment is to you and we will make every effort to prevent hazards and protect your business, employees, and guests throughout the restoration process. Use our professional experience to help prevent future events and maintain a safe and healthy working environment for everyone involved. Ask us about our Emergency READY Profile (ERP) to expedite emergency assistance.

Contact SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle today for additional information on available services and find out what we can do for you during an emergency on your property. We are here to make your restoration process as stress-free as possible. Call today, (847) 593-3055!

Water Main Issues? SERVPRO Has Your Back!

5/3/2018 (Permalink)

A copper water main has a life expectancy of 60-years, making it highly unlikely for you to experience a water main break during your lifetime, especially if you purchased your home new. For older homes, the age, corrosion, temperature fluctuation, and electrolysis may affect the durability of your piping.

It is still possible, however, for flood damage to occur in your home because of a broken water main. Therefore, it is important to understand what to look for if this becomes a problem for you.

  • Water pressure loss
  • Standing water
  • Sinkholes in your yard
  • Stream of water from your house to the roadway
  • If there is no water running in your house but you hear a gurgling or hissing noise where the pipe enters your house

Never attempt to repair a broken main on your own. Without the proper experience and resources, you are likely to cause more damage as well as jeopardize your safety. You can locate your main water shutoff and learn how to operate it successfully during an emergency. Otherwise, rely on SERVPRO to take care of the rest.

SERVPRO has access to the equipment and training necessary to locate and repair damaged piping, fix the grading in your yard after repairs have been made, and install additional drainage, sump pumps, or backflow valves where appropriate. Our IICRC-certified technicians will help you keep a close eye on these issues and get the help you need during an emergency. We have many services designed to address both exterior and interior issues caused by plumbing problems that occur in your home.

Give SERVPRO of Elk Grove / E. Schaumburg /  Itasca / Roselle a call today at (847) 593-3055 for assistance with your water main, or any issues concerning fire, water, mold, or storm damage that develop on your property. We are here to help!

Is Your Business Prepared for Disaster?

4/19/2018 (Permalink)

According to industry research, as many as 50% of businesses may never recover after a disaster. Of the ones that do survive, the majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. Wondering how you can develop a preparedness plan? SERVPRO can help you with a SERVPRO Emergency READY Profile. With this plan in place, you minimize business interruption by having an immediate plan in place.

The SERVPRO Emergency READY Profile (or ERP) is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s ERP, your business with receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.

SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order. Call us today to prepare for tomorrow.

Are All Your Ducts In A Row?

4/19/2018 (Permalink)

If your business property is experiencing poor indoor air quality, the ventilation systems are often the biggest culprit. SERVPRO is equipped to clean your HVAC system to not only improve air quality, but also help your business save money on energy.

If your HVAC has been operating without attention for sometime, it could be circulating odors, dust, and other contaminates. To remove these, it is vital to have the ducts thoroughly cleaned.

In addition, a clean HVAC will improve airflow, thereby allowing it to run more efficiently and reduce the risk of fire, which is especially important when combustable dust is present. Potential mold growth can also be reduced when your HVAC is properly taken care of.

Our professionals are available to make recommendations about the best way to address any indoor air quality concerns. Our goal is to provide peace of mind on the health of your system while also saving you money.

For more information on duct cleaning, contact us at (847)593-3055!

We Can Deodorize Your Apartment "Like It Never Even Happened"

4/19/2018 (Permalink)

After the devastation of fire damage, SERVPRO aims to make it “Like it never even happened.” This involves demolition and reconstruction, as well as water damage mitigation from fire fighting efforts. However, we specifically pride ourselves on our deodorization process.

Our clients are often surprised and delighted by our ability to completely remove any trace of smell. Property managers who have dealt with multiple fires in the past will tell us that we are the only ones who can actually make the property completely odor-free.

The trick is that we do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them completely. In addition to our quick response time and state-of-the-art equipment and resources, our thoroughness and willingness to go the extra mile truly sets us apart from the rest.

The aftermath of a fire can be overwhelming and stressful, but SERVPRO is always available to help you in your time of need. Call today!

What Happens to Your Belongings after a Fire?

4/19/2018 (Permalink)

As if the stress of dealing with fire damage to your property wasn’t enough, there is also the question of what happens to your belongings. You may lose hope and believe that everything needs to be tossed and replaced. Well, not necessarily. SERVPRO’s mitigation and restoration services also extend to your belongings. Our extensive and thorough content cleaning process will ensure that your belongings are treated with the utmost care.

  • We will complete an accurate room-by-room inventory and ensure everything is property accounted for. This includes photo documentation and bar coding items, suitable for filing insurance claims forms, alleviating you of this often stressful and time consuming process.
  • If needed, your contents can be relocated for cleaning, deodorization, and storage while structural repairs are being completed. A supervised moving crew will carefully pack and move the entire contents of your home or office.
  • Any contents which are deemed restorable will be professionally cleaned and deodorized. This includes electronics, art, wood furniture, kitchen items, area rugs, draperies, upholstery, and more. For any fabric material, our professionals will carefully inspect and test all fabrics to determine which cleaning methods are most appropriate.

If your property has been devastated by fire damage, rely on SERVPRO to properly take care of your needs. Call today!

Can My Water Damaged Documents Be Saved?

4/19/2018 (Permalink)

Vacuum Freeze Drying Chamber

Dealing with the aftermath of water damage in your property can be a stressful process, all the more exacerbated if any documents and records were affected. Water-damaged paper can deteriorate rapidly, and without proper handling, valuable files and irreplaceable documents could be lost forever.

SERVPRO is well-equipped to handle any damaged paper goods.

  • Vacuum Freeze Drying - The item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation (direct conversion of a solid into a gas, skipping the liquid state).
  • Digitizing - In the digital age, digitizing records and documents has become a standard practice in most industries. If your file room was damaged by water and needs to be cleaned, dried, or decontaminated, this may be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.
  • Gamma Irradiation - When dealing with water damage from a storm situation, flooding or sewage, most of the affected documents will be contaminated. Gamma irradiation will clean/disinfect and decontaminate paper goods by emitting high-energy photos from an isotope scope (cobalt 60) producing ionization (electron disruptions) throughout the items. This will leave the paper clean and decontaminated without leaving behind any residual radiation.
  • Certified destruction - If, for any reason, materials need to be disposed of, we will certify with all entities that their products and materials are destroyed. We aim to protect one’s liabilities, brand image, or proprietary information, and to give you peace of mind that your documents are disposed of properly.

You can trust SERVPRO to take care of all your water damage needs. Call us today!

Faster to Any Size Disaster

4/19/2018 (Permalink)

Aftermath of Hurricane Irma

We take that phrase seriously, and not just with local jobs. With a network of 1,700 franchises nationwide, SERVPRO’s Disaster Recovery Team is ready to respond to any large scale disasters that come our way in any part of the country.

2017 saw a myriad of large storms in various states. From microbursts to tornadoes to hurricanes, there was extensive property damage across the country, with local restoration companies scrambling to help out. With SERVPRO’s Disaster Recovery Team, there are more than 1,000 crews ready to mobilize at any given time. This past year, some of our technicians had the opportunities to travel to Kansas, Michigan, and Georgia for Hurricane Irma. We are happy to be available to those who are in need.

No matter where you are, SERVPRO is nationwide and ready to be faster to any size disaster.

Our New AMRT-Certified Technicians

4/18/2018 (Permalink)

Alex and Campbell, newly AMRT certified

With mold season fast approaching, it is imperative our technicians possess the skills and training necessary to properly take care of any mold job that comes our way. Two of our technicians, Alex and Campbell, recently took a week-long trip to SERVPRO headquarters in Tennessee to take classes and go through hands-on training. After passing their exams, they are now officially certified as Anti Microbial Remediation Technicians (AMRT).

As an approved IICRC Training School, SERVPRO offers extensive programs for franchise employees at its state-of-the-art facilities. With year-around class offerings, SERVPRO employees are given access to a wealth of education and resources to ensure they are thoroughly equipped and well-prepared in the field.

With Alex and Campbell’s new up-to-date AMRT certifications, you can trust our team to take care of your mold issues properly and efficiently.

Click to see more information about SERVPRO's training programs.

Rainy Season Means Mold Season

4/10/2018 (Permalink)

“April showers bring May flowers…” as well as a variety of issues for homeowners. Most of these problems can be easily prevented or immediately taken care of. However, mold growth is often overlooked or forgotten about until it is too late. Here are a few things to keep in mind when trying to prevent or look out for potential mold growth.

There are always mold spores floating through the air, which in small amounts are usually harmless. However, once these spores find a moist, damp spot to land on, they begin to multiply over time to potentially harmful levels. After several days of rain and/or humidity, your property may be a prime target for mold growth.

Mold often grows on walls due to wet air sticking to the surface or hidden leaky pipes located behind. The attic and the ceiling below it would also be prime spots for mold growth, especially after a heavy rainstorm. Dark places such as crawlspaces, closets, inside ceilings, etc. are easy spots for mold to grow because of a lack of both ventilation and sunlight keeping in humid air. Be sure to keep these areas in mind when looking out for mold.

The basement is an especially perfect spot for mold to grow. It is dark, usually not well-ventilated, and any water leakage from above will travel down into or around the basement. In addition, any cold surfaces within the basement such as metal pipes or concrete floors are susceptible to condensation, again creating more spots for mold to grow. If nothing else, keep an especially close eye on your basement.

If your property is suffering from mold or water damage, don’t wait to address it! SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is available 24/7 and has the equipment and training to take care of your mold issues. Call us at (847)593-3055 right away!

What Are Air Movers?

4/3/2018 (Permalink)

Our air movers, ready to service you at any time.

Domestic plumbing is not invulnerable. Pipes can crack, gutters can clog, and toilets can overflow. Even with careful maintenance, all it takes is a torrential rainfall or malfunctioning water equipment to cause significant water damage to your property.

The good news is that SERVPRO is prepared. With industry-approved equipment and tools, such as our air movers, the effects of water damage can be mitigated properly.

High volume air movers can direct clean, dry air at a high velocity through water damaged spaces in order to increase the rate of evaporation. These come in handy for ventilating entire rooms and drying items such as carpet, pads, walls, and furniture. Air movers can even help to rapidly remove gases and fumes.

Paired with a dehumidifier, which removes moisture from air, air movers prove to be invaluable in high-humidity environments. The dry air pumped through our air movers will help move moisture-soaked air toward our dehumidifiers, which promotes faster drying time.

At SERVPRO of Elk Grove /E. Schaumburg / Itasca / Roselle, water damage repairs are carried out with the utmost care. We understand that your property and possessions are precious, and we will be sure to do our job safely and quickly and make it “Like it never even happened.” Call us 24/7 at (847) 593-3055 today to arrange a home visit.

SERVPRO Offers Commercial Flood Damage Restoration in Schaumburg

3/27/2018 (Permalink)

Commercial Flood Damage

The disruption that flooding and water damage can bring to a commercial property in Schaumburg can be costly. Insurance companies may help to pay for the actual damages, but they rarely cover lost revenue. SERVPRO emphasizes speed and timeliness in our commercial restoration projects to help get businesses back up and running.

Response Time

We are on hand 24/7 and our crews are able to arrive on-site with the proper equipment within four hours of your first call. By responding quickly, we help to prevent further damage and materials soaking, saving days or even weeks of restoration time.

Fast And Heavy Equipment

We equip our crews with industrial-grade drying and restoration equipment to ensure they perform as quickly and effectively as possible. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery pack a solid punch.

Trained, Certified, And Helpful Staff

Be it our technicians, inspectors, or office representatives, SERVPRO is renowned for our friendly and helpful staff. Technicians are happy to explain what they're doing to you, and our representatives can help communicate on your behalf with insurance companies and other relevant parties. Our staff will work with you to get the job done as smoothly and quickly as possible, and we are open and welcome to any questions or requests.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055.

Our Mold Remediation Process

3/20/2018 (Permalink)

Once mold growth is found, it is vital to have it taken care of as soon as possible. Our mold remediation process will remove harmful mold from your property and help prevent further growth. Typically, the process involves the following:

  • Inspection: Our trained technicians use specialized equipment to locate and identify any mold growth in your property. In many cases, mold will thrive in inaccessible or unseen areas as it feeds on moisture and cellulose materials. The source of the moisture must be eliminated to cut off any further fungal growth.
  • Containment: Because any released spores contain mycotoxins that may be hazardous to your health, it is important to set up a containment area. Any fans and HVAC units are shut down to prevent spore circulation through the ductwork. Poly plastic barriers and negative air chambers are then set up to isolate the spores in one area. Air scrubbers and HEPA filtered vacuums are also used to further aid in the containment process.
  • Treating Infected Items: Removal of any mold-infested furniture, upholstery and building materials for discarding or cleaning is another important element to the mold remediation process. Restoration or replacement of affected materials will depend on the level of infestation and mold damage. Our aim at SERVPRO is to save and restore as much of your personal possessions as possible.
  • Air Safety: Our IICRC-trained technicians will use EPA-approved antimicrobial and antifungal disinfectants to kill any active mold. Specialized foggers and cleaning agents are then used to deodorize your house. This will ensure air quality is safe and breathable.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle provides quality mold remediation services throughout the area. We have an entire staff of highly-trained professionals ready and willing to assist you with returning your home to a clean, safe, and secure place for you and your family to enjoy for years to come. Call us today at (847) 593-3055.

Responding Rapidly Minimizes Flood Damage in Schaumburg

12/7/2017 (Permalink)

Warmer winter temperatures can result in snow melting and unable to seep into the ground, enter into homes causing damage.

SERVPRO Provides Flood Damage Restoration Services for Any Size Damage

Living in Schaumburg gives us a full four seasons yearly, but with changing weather patterns, we now often experience warmer days during the winter. These warmer temperatures can lead to significant amounts of snow turning into water, resulting in substantial amounts covering the still-frozen ground. Unable to seep into the ground, this water can only flow horizontally, at times entering homes.

If melted snow travels where your Schaumburg residence is situated, your home's chances of flood damage considerably increase. Before a flood, sandbagging around your home helps minimize the amount of water that enters. However, smaller, slower amounts of water rarely provide forewarning, allowing them to creep up on homeowners. As flooding enters a home, it spreads out across the first floor and can also travel downstairs to the basement.

SERVPRO's professional team has gained extensive experience in all sizes and types of flood mitigation. No damage is too small nor too large for us to handle. Because water continually damages as long as it is present, we are Always Faster To Any Size Disaster, reducing the amount of time your home stays submerged before we finish restoring your home.

Certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), our technicians know which steps to take and when. Using the latest in technology and equipment, we can take a saturated home and dry it out at the pace needed to gain the results your family deserves.

The rate at which we dry out your home can affect the final results both personal belongings and materials inside your home experience. If drying progresses too slowly, microbial growth can begin. If it progresses too rapidly, uneven results can skew electronic readings, allowing some areas to remain damp. Another aspect of flooding inside a home deals with the level of contamination. Cleaning a home post-flood needs to include steps that ensure achievement of sanitary levels. We understand how contamination acts inside a home, and how to counteract it wherever it might exist.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle can help your family recover quickly from any amount of flood damage that your home experiences, making everything clean and safe again, “Like it never even happened.” Call us at (847) 593-3055 to contact our 24-hour service. We never close and are always ready to help you, no matter what emergency your home endures.

Click here for more information on Schaumburg.

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