What our Customers say...

Water Damage Testimonials

Your guys were efficient and respectful of our property, home and ourselves. Andres and his crew went above and beyond.

I thought the team that was at my house was amazing! They did a wonderful job and helped us when we were in a very overwhelming position and didn’t know what to do. Thank you all so much. You will always get a wonderful reference from us. And we are grateful for all you did.

Had a basement leak and they came fast, explained the problem and got right at solving it. Price came in lower then first estimate.

SERVPRO was a lifesaver! My supply line in my master bath ruptured and caused a lot of water damage to my bathroom, closet, bedroom and hallway. I contacted them and they were at my house within a couple of hours. They worked quickly, were very friendly and explained the entire process of mitigating my rooms. And I did not feel as if they were trying to sell me on things I did not need. If ever I should be in need of needing to mitigate my house again I will be calling them.

Happy your crew was able to solve my problem and provide great service. Thank you!

Great communication, great explanations, knowledgeable staff and thorough work!

You guys were amazing! You came immediately and cleaned everything up before any further problems could occur. As a result, the repair of the damage done by the water was much easier to repair! Thank you!

SERVPRO and their staff went above and beyond when the finished, carpeted basement of my sister's home recently was flooded due to a sump pump failure while she was out of town. Their response to my call for help was immediate. They have taken great care of the salvageable items that were in her basement. I highly recommend SERVPRO and their Business Development Manager, Tom Von Schaumburg and his assistant, Andres.

I applaud you on figuring out how to dry out my basement once again!

I have had three floods down there in the last 4 years, and every time you have come to my rescue.

When the original flood happened, I was assigned to the 'Dove Crew'... To watch that group of guys go to work in building plastic walls and removing drywall and paneling, I knew I was in good hands.

When the second flood happened, I opened the door to a 'Dove brother', who compassionately said "I knew I was here before"... and immediately got to work, but I knew I was in good hands.

Finally, what I am hoping will be the last disaster I ever have, I called SERVPRO at 1:00 AM, and actually requested the "Dove Crew". Elliott told me on the phone the following day he had never had anyone request by crew leader name before. However, I knew exactly what I was doing, because as has been proven to me, that I was in good hands. 

I was greeted with a hug by my newfound 'friends' and off to work they went and saved the day again.

So, thank you, SERVPRO, once again, for having the most professional staff imaginable, who have compassion for the homeowner, and pull off the amazing feat of making it look "Like it never even happened."

Thank you to the Dove Crew and to Elliott for continuing to recruit and employ possibly the best group of young men I have ever met! They are respectful, knowledgeable and hard working, and have a way of putting the homeowner at ease during a very difficult time.

The second I saw Ben Dove at my door for my latest flood, my eyes welled up with tears due to the destruction, but I knew... I was in good hands.

In the span of 2 months I’ve had Ben and SERVPRO at my house for 2 unrelated water damage claims. He has been fantastic. I trust him. Thank you for everything.

I had some problems with a leaking shower drain that resulted in wet carpeting in a walk-up closet in the basement below a week ago. Campbell Dove, one of your crew chiefs, came out last Saturday and "did what had to be done." I just want the "higher-ups" at your company to know that I was very impressed with Campbell. He was very knowledgeable, courteous. Etc--a real asset to your company!

I was so surprised that your team could clean up our water damage without us having to take out a second mortgage. I will forever be thankful to the wonderful job you did and how affordable it was.

Ben was very helpful and explained everything that was going to happen.

Great, Prompt, Professional! Thank you!

Nick and his crew were wonderful! They were so considerate and concerned. They were such professionals and a pleasure to have in my house.